Verizon's Authorized Retailer in Escondido, CA, Victra, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's exceptional customer service. The associates are described as patient, helpful, friendly, professional, and knowledgeable. They have been able to quickly resolve customer issues and provide excellent assistance, even staying after hours to help. The manager, Shannon, has also been commended for her awesome service. Overall, customers have had a great experience at the Verizon store in Escondido and highly recommend it.