Costco Hearing Aid Store has received positive feedback from customers who appreciate the helpful and friendly staff. One customer highlighted a quick resolution to a technical issue with hearing aids, noting the efficiency of the team. Many reviews commend the overall customer service at the Eureka location, stating that employees across various departments, from tire installers to cashiers, are personable and helpful. However, some customers expressed concerns about product availability and delivery issues for online purchases. There were reports of delays with appliance deliveries, leading to frustration. While the store generally meets expectations, instances of low stock on common items like produce have been noted. Despite these challenges, customers feel safe and valued at the store, with many praising the staff as diverse and educated. A customer also humorously pointed out issues with the food court, specifically regarding the construction of chicken bake bags, suggesting improvements for better customer experience. Overall, Costco Hearing Aid Store is recognized for its excellent customer service and a positive shopping environment, while also facing challenges related to product availability and online order fulfillment. The store remains a valuable resource in the community, with many customers expressing their appreciation for the dedicated team.
My husband's app updated and disconnected from the hearing aids. We went to the hearing aid center while in this Costco. Took only a minute to fix it. Thank you so much. It saved us a trip to another Costco that was not friendly to deal with.
October 2021
great place to stock up on everything we need. helpful employees too.
September 2021
I worked for Costco many years ago and have seen a lot of things change but a warehouse store limiting purchases on water is puzzling. Did I miss out on the memo???
