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“Christian helped me throughout the process - which included my needing to “un” freeze my Experian credit info. (No small task in these days of bots answering the phone!) He carefully explained everything and made sure I understood each and every charge - as well as some introduction to the phone. I’d recommend any time….”
9:30AM - 9PM
1151 Galleria Blvd, Roseville
Mobile Phone Accessories
“Mary gave us a good deal to fix my charging port for only $25!!! The other store upstairs by lids wanted to charge $90!!!!! And she gave us a free screen protector! I would highly recommend this business if you need anything fixed !!!!!!”
“⭐⭐⭐⭐⭐
This is by far one of the best businesses I’ve ever used for phone repair. I came in with what seemed like a completely hopeless situation, and to my surprise, they not only fixed the issue but were also able to transfer all of my information from my damaged phone to my new one. It truly felt like a miracle! The staff was knowledgeable, professional, and incredibly helpful throughout the entire process. I highly recommend Hot Tech Repair for any device repair needs—you won’t be disappointed.”
“I called them, gave me good prices then i came in and they matched the expectations, tremendous customer service, Amazing service good deals and very helpful. Highly recommend!”
“I woke up this morning with my phone acting up, I stopped by another store however they weren't able to help me and I found this location. They were a great help for getting my phone back on track, highly recommended!”
“I loved how friendly the worker was with me. Selsela is a wonderful worker, had my back glass replaced, and recommend me a good phone case for my phone. The prices were amazing as well as the time it took to get my phone done.”
“Anthony was great; I got referred here after I was unable to find a shop that did any kind of microsoldiering. They were very clear, direct, and consistent on price. Highly recommend, I will be directing friends and family here when I cannot make the repairs myself!”
“Absolutely AMAZING experience with Christian! I switched 4 lines from T-Mobile to Verizon and not only am I saving a ton of money, but I also got free phones, which was unbelievable.
Christian helped with EVERYTHING from start to finish and made the entire process smooth, easy, and completely stress-free. He’s incredibly knowledgeable, patient, and genuinely cares about helping his customers. This was hands down the best customer service experience I’ve ever had.
If you’re coming here, only ask for Christian — he is truly the best!”
“The guy at the desk was really kind and gave me a big discount and fixed my phone fast! Definitely recommend this place to anyone who needs a quick and affordable repair shop”
“I had a great experience at Boost Mobile thanks to Amanda! She was incredibly helpful and knowledgeable, answering all my questions with patience and professionalism. It's always a relief to get assistance from someone who really knows what they're doing. I truly appreciated her help and would definitely recommend asking for her if you visit.”
“I made a purchase in this store, I bought a Samsung A15 and works perfect. I was attended for Juan, he's a very nice person . I am really satisfied and I highly recommend this store for anything you need about service ,phones and accesories.”
“Thank you to Zach Stacy at the ATT on Sunrise. He helped us for over an hour get our new phones set up and walked us through other trouble shooting issues. He was always honest and transparent with us. He helped us get the most for our money and didn’t try to upsale us on profits.”
“I email sky touch through Facebook and got a good quote to replace a front screen on an S22 ultra. Went to the mail the next day, no appointment (walkin) no line, and he finish with my phone while I waited within 30minutes..awesome work”
“Dianne ? Spelling? was so helpful and knowledgeable and the entire staff works collaboratively to resolve customers issues! Felt very welcomed and service was excellent.”
“Darin was extremely helpful and friendly. I appreciated the way he treated me. I didn’t get the girls name but she was fantastic too but had to go help another customer. Darin helped me with an issue I had with my contacts and showed me how to use my mobile hotspot. I hope they realize what great employees they have. I was in and out without a wait. I left one store to come here because of the wait.”
“Highly recommend! These guys helped me with an unusual problem — a car engine computer repair — at an affordable price and with a super quick turnaround time. I had called many phone and computer repair shops before, and all of them turned me away as soon as they heard it was a car computer.
The front desk staff and the technician were both very polite and friendly. I will definitely come back for any future electrical repair needs.”
“03/18/2024
I recently visited the AT&T store located at 1860 Prairie City Rd Ste 200, Folsom, CA 95630, and was met with exceptional service by DJ, a store representative. My initial purpose was simple. I wanted to put a new SIM into my insurance replacement phone. However, DJ turned this visit into an invaluable service experience that far exceeded my expectations.
From the outset, DJ ensured I didn't have to wait long, demonstrating his accommodating nature. As we discussed my situation, it became clear that I had concerns beyond just the SIM card. Specifically, my Z Fold 3 had suffered crease damage from repeatedly opening it, a frustrating design flaw. DJ listened intently and then sprang into action.
He adeptly navigated my options, leading to the cancellation of my warranty claim for the Z Fold 3. His proactive approach didn't stop there; he also guided me through trading in my damaged phone for the new Z Fold 5, which has been redesigned to prevent such issues. DJ’s knowledge about the improvements in the Z Fold 5 was incredibly helpful, and he worked diligently to ensure I could get it with an affordable monthly payment plan.
The level of professionalism and expertise DJ exhibited was nothing short of impressive. He managed to transform a routine visit into a comprehensive solution that perfectly addressed my needs. I left the store feeling fully supported and satisfied with my new setup. For his outstanding customer service and deep understanding of product details, I wholeheartedly give DJ and the AT&T store in Folsom 5 stars. DJ is the epitome of what exceptional customer service looks like.”
“If you go to AT&T, please ask for Justin. He knows what he is doing. He will get you in and out as quickly as possible. He knows his stuff he is the man to go to. He has all the answers.”
“We came in to get my iPhone fixed because it had a broken back glass. Not only were the staff friendly, the insurance claim was processed quickly but we got good advice and the best deal on phone accessories (new case and screen protectors).”
“Excellent service, wonderful people. Ammar is very nice, meaning he is very excellent in service. He served me with all the information on the phone. He served me with all the downloads, programs, and the program. He served us everything. I did not do anything. He is the one who did everything and gave me the price and the discount. The manager is a very wonderful person. He gave me things that I did not know about.”
“This Location is nice, clean, has chairs to sit down on, many phones accessories to choose from to purchase, and the Customer Service Rep was friendly and helpful.”
“My family and I purchased iPhones and an Apple Watch. Randy helped us at this location and at the Arden Fair location. He was extremely helpful, professional, knowledgeable and patient with us. Him and the rest of the team provided great service to us and those around. I would definitely recommend Verizon!”
“I can't say enough about this location. I had several phone issues, and Seth went over and above to make sure I had a working phone, even working with me 1.5 hours after the store closed. I received a defective phone from asurian, but Seth would not give up and kept trying to activate a phone that was defective. Seth worked on my broken phone to make sure it somewhat worked, so I would have a phone while 2nd replacement phone arrived. When 2nd replacement arrived, I did not hesitate to return to this location, and of course, Seth was there to help me with my new phone, and even Johnny jumped in to assist during times they became busy. These guys are awesome. I refuse to go anywhere else. Thank you so much. They are so knowledgeable and patient. This location will be my go-to for new phones or phone issues.”
“Been here a few times now same with my mom and the kid Elijah who works there was great.walked us through the best plans for us and answered all questions we had . Don’t see customer service like that anymore . Great job cricket !! Give that kid a raise”
“Tasha is wonderful .she helped me get an iPhone, transfered all my apps, pictures & taughte slot eine ivr never had an iPhone before
Thank you Tasha!”
“I was dreading buying a new phone, but Andrea walked me thru the process and transferred everything so that I was good to go when I walked out. She answered every question without making me feel shamed because I'm older. Andrea was amazing how she juggled customers coming in so that no one had to wait, and she tackled difficult problems with patience and positivity and solved each issue. She is so knowledgeable. This employee deserves a big raise, her excellent customer service gives Cricket a great reputation. Thank you Andrea for the great experience!”
“This gadget store is awesome!! Great customer service. He goes over and beyond for his customers. I’ve been goin here for years!! Prices are great and if they don’t have something they will order it for u if they can.”
“I came here today unhappy about my present phone dying on me and having to purchase a new phone, right after paying it off. The young man Axel was very professional, very knowledgeable and very patient. By far the best customer service that I can remember. The other Boost store worker could really learn a few things from Axel. He was so good that I’m see if I can tip him.”
“Erica has been nothing short of awesome! I was on call with Verizon customer care for over 3 hours trying to solve an issue I had with my line so I decided to visit the store and get some help. Erica (the general manager) showed true professionalism and was quick to tackle my problem. Within 5 minutes I was already out the store and couldn’t have been happier! She is truly knowledgeable, professional, quick on her feet and got great customer service! Thank you Erica you truly saved my day. Best VZ store I have visited no doubt about it”
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“Madison was so patient with all my questions & went above & beyond helping us get our system back on track. She has a kind demeanor & always a bright smile. Thank you Madison ??”