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February 2024 by Irma Esmeralda Becerra
The staff is extremely professional and personable. They kept me informed of the repair process and finished within the timeframe given. Would highly recommend!
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February 2024 by Mikki Travis
Really enjoyed working with the staff and I completely appreciated how they kept me informed on the status of my truck
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February 2024 by Paola Ibarra
Excellent service. Quick attentive and friendly! Car was done in a couple days… highly reccomend!!!!!!!!!
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February 2024 by Unfathomable Phantom
Such an awesome team! So polite and genuinely willing to help you, they also actually communicate with you as another human being, not just another customer. That isn't something to take lightly because some people may be upset about their car situation and need good energy and empathy to be around at such times, in which Crash Champion excels! Highly personable bunch, very professional, and got the job done correctly and quicker than they said they would. Would definitely recommend them to any and everyone! Thank you guys for being you!!! ??
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February 2024 by Aidalila Velasquez
Excellent work and excellent customer service!
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February 2024 by kevin
They do very good work
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February 2024 by Angel Guerra
Very good services and attention
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February 2024 by Saxon Till
These people were awesome to deal with on this and I’d 100% go to them again to get this kind of work done. Beau was totally awesome and super easy to deal with, and straight up about the situation which I can appreciate. Would recommend to anyone in need of this.
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February 2024 by Claudette Smith
I am very satisfied with the work that was done on my 2018 benz after I was in an accident. I would highly recommend crash champions to all of my family and friends. They were courteous and professional.
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February 2024 by Eliodoro Birrueta
Beth is the best thank you so much for an awesome job you did on my 2023 silverado 100% no half done work no cutting corners crash champions is the one.
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February 2024 by Jahzi Carino
In the past year, I’ve been very unfortunate to Be in multiple car accidents, I took my vehicle to different locations, but was very happy That I took it in to this location above all. They did a very good job with the repairs quality work always kept me updated with the progress. Elizabeth , the manager help me with this claim with my car, super humble friendly lady.I was very happy with the work they did, And was surprised that they even detailed the inside of my car. Highly recommend this location 10 out 10
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February 2024 by Maria Salvani
The repairs were very good.
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February 2024 by Carlos Pineda
Excellent service, friendly staff and very professional.
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January 2024 by Kasi R.
They don't even deserve the 1 star, but Beau was a very easy to work with so this star is solely for him. I was rear ended Nov 8th, 2023 and sent to crash Champions. Upon initial drop off of my car, I was excited and felt like they were going to take care of me and my vehicle. Beau was extremely thorough with the walk through and explained that he would keep me posted on repairs, but it should take about a week because he had to take my lift gate off knock rentals out and replace decals. It ended up taking 2 and a half weeks to hear back from them. But I was just happy to have my car back. 2 days after having my car the sun finally came out and i noticed my car was 2 different colors. I called to let them know, and spoke to Beth the store manager. She said no problem drop your car off, we'll get you another rental. So they had my car for another 5 days. But the paint was still WRONG!! I had to send more pictures and wait for the district managers approval to get my car repaired even though it should have been correct the 1st time! The district manager approved and I dropped my car back off for another 5 days. I finally got my car back, all one color. Go to lift the glass on my lift gate and it won't lift. Keep in mind this is now my 4th time going to this shop to fix something they did incompetently. It took about 15 minutes to repair because they forgot to connect the glass. Now today, I lift my glass for the first time since going back and notice the inside panel of my lift gating is half way detached! At this point I'm livid, because this is now the 5th time I've had to take My car back in a 2 month period. I call the office and Thai DO, answers the phone. I'm obviously frustrated, and ask to speak to the manager Beth directly. He gives me a run around that she is in a meeting and what can he do. I tell him at this point i either want to speak to Beth or the district manager because I'm tired of the back and forth. He tells me to "calm down" as if i wasnt talking calm. I asked him who he was talking to and stated i was very calm, but now i want the district manager, because he was so unpleasant. He hangs up in my face. I call back and state i want Beth or the DO. He tells me he is going to try to help me, i state hes unprofessional and i dont want his help and he hangs up again. I had to call another store to get the D. MANAGERS information. Then had to call this store back to speak to Beth. I will be filing complaint every where possible. THAI DO SHOULD BE FIRED. Do NOT take your car here. Go to the other Fairfield location or a different city all together. This location does a trash job and hires trash front desk staff.
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January 2024 by Robert Alcorn
Beth and Tod from Crash Champions were very professional, upfront and honest and I love their services that they provided very fast and professional. I would highly recommend it to anybody who needs to have your car repaired.Services: Painting
