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August 2023 by Wonder Wash
I bank here all the time. Naomi and her team are great! I can get in and out fast especially at noon time. Keep up the good job and for serving local businesses.
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January 2023 by Forough Hajibagheri
I had an appointment at this place. They are great and willing to help. The environment was friendly and they greeted me with smile. The banker was awesome. Her name was Deonna Randolph.
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November 2022 by David Mosher
Terrible operation
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October 2022 by Ranjeet S.
We walked in to open bank account for my cousin they were short of staff but still manager helped us. She was so nice with us.
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June 2022 by Ray L.
When are they going to get the branches in Fairfield Ca on trac. Several times I have visited the three branches here. The sign on the door says they are open, but the door is locked. Been with them for almost 50 years. I don't want to change banks, they need to get their act together.
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February 2022 by Doc G.
Only 1 teller, long line. I just hope the only teller already had lunch or she might go when it's my turn, lol
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November 2021 by S W.
I can't stand BofA. We only bank with them because my husband created this account when he was 16 and it is the convenience of having them nationwide that has kept us with them. We mostly bank with credit unions. This review is for Felix who was the only Cashier or employee in the bank wen I walked in. I went to the bank at around 2pm to avoid the lunch rush but it looks like all the BofA employees went to lunch at the same time. The line was 2 person deep when I got in line. By the time it was my turn there were 5 people behind me. I had to cash a check for my work and I need all coins for our print machine at work. Felix made sure that he read all the instructions and handed me the exact denomination of coins that I needed. He was cool, calm, and collected...did not panic for one second when he looked up to see how much the line had grown. In fact I was panicking for him. He was patient and friendly to the people in front of me and then greeted the person behind me by name (he must be a regular). See Felix if you want great customer service. Give this young man a raise or a promotion.
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October 2021 by Marvin Hardy
Took a 45 min to a hour .smh
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September 2021 by Bonita S.
1 teller working I am 4th in-line there are a total of 9 people waiting for 1 teller. WHY IS THERE ONLY ONE TELLER???? Prepare to spend at least an hour to hour an a half Absolutely insane
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June 2021 by Magic marv
Took a 45 min to a hour .smh
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January 2021 by Jackie Orozco
This bank is the worse the atm took my card twice already 2 days before Christmas at that and they also took in my check and spit me out a receipt with the number to call in order to get my check while also taking my card. And a temporary closed while this all happened like why were they even close to begin with during business hours . Don’t use their ATMs
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July 2020 by Kim D.
Green Valley atm's constantly out of cash. 5 times in 7 weeks. Branch is closed along with American Canyon. Pathetic bank.
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July 2020 by Kyung C.
They don't care about their customers or how long you have kept your money in their bank. Always lines, always questioning integrity, no personal connection, fees for everything. Always holds on everything too, it's my hard earned money, I regret using this bank. Also mobile deposits take dayssss, atm deposits dayysss holding my money. No more
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July 2020 by Joe D.
ATM's constantly out of cash. Green Valley and American Canyon branches closed. Terrible bank.
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June 2020 by Robert Myers
ATM's are out of money. That is unacceptable!
