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January 2024 by Abdul Jabbar Abdul Razzak
Excellent service Grat
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December 2023 by M. Iesa
Good services
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November 2023 by Prieta L.
This is for the one in Vacaville , 751 E Monte Vista Ave. I've been with Boost about 10 years now. Never had an issue with them. Untill now, and it wasn't my service, it was customer service.. I called on the 4th. of November.. few days back. They answered, I said I have a question about my payment, He said , hold on, so I did, 20 minutes later he gets back on, and I tell him why I'm calling and he said , you don't call us , call payment support.. I said ok, I wish you had just said that when you answered the phone, I waited 20 minutes.. I wasn't rude. He tells me Well I got customers and hangs up on me.. it's was extremely rude. Disrespectful and uncalled for..
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June 2023 by Wyatt H.
This specific location reeks like mildew, and the customer service is awful. The clerk was on his phone texting the whole time instead of helping.. and when he did help he was incapable of doing anything and had to get his manager to fix my phone... I had asked them to fix my microphone hardware and my screen and when they supposedly did it only made my screen worse, it was extremely discolored, slow responding, and the casing was the wrong color from the phone instead.. They also didn't even fix the microphone even after charging me for both the screen and the microphone repair. Not to mention they also took the phone case off my phone and completely took it. Being inconsiderate that I paid for it. Essentially charging me more..for a repair to not even work. Absolutely do NOT go here and find some place with better reviews to go to.
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March 2021 by Moises Pena
An employee named Pablo was extremely helpful guiding my choice in which plan matches my needs without over paying and let me know exactly how much data I really needed. I highly recommend this place and will come back again soon.
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June 2020 by ali tariq
we are open now in Fairfield mall
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December 2019 by Kim S.
this is so sad,this location is in a diverse neighborhood,an to wslk in a pay a bill an all spanish advertisement is straight racist,nothing is in english
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August 2019 by Jennifer O'Connor
I didn't visit this place but my phone says I did. I was surprised to see these were still around.
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June 2017 by Ace W.
Place is horrible. Absolute terrible customer service, lack of interest from the employee to my concerns. No genuine want to help me. Not to mention the place looks like a thrift store inside
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December 2014 by Robert G.
had great customer service . added deals that were a steal for their customers. i brought two plans on one rate for one phone cool huh. they had some of the lowest prices around for only a fraction of the cost. thanks boost. the families choice.
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October 2012 by Lacey S.
If your phone is not working properly and it is still under warranty, they will have you ship out your phone to their company for 2-4 weeks until they fix it. This is absurd! Who can be without their phone for even just a couple of hours these days, let alone 2-4 weeks! OMG Boost Mobile this is 2012, almost 2013!!!! Why can't you just replace the phone at no charge, no questions asked like Virgin Mobile does? That's who will be taking my business instead of you guys now. Way to take care of your customers!
