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May 2023 by Chrystelmae A.
I came to open a representative payee account and I tried at another chase bank but the lady never got back to me after giving her copies of my information she had asked. But Logan at this chase bank was very polite and was able to help me with what I needed. It was quick easy an simple these other banks made it sound hard. Thanks Logan for all your help .
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February 2023 by Patricia White
Washington birthday closed. Unable to speak to an agent about receiving a replacement Chase debit card. Previous card was used fraudulently.
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January 2023 by Beverly Jimmerson (Big Bev and BB Richtown)
WellWith all do respect you the least of worried about is a singles from I was ask? Can I get singles from my bank ATM?
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January 2023 by Beverly Jimmerson
WellWith all do respect you the least of worried about is a singles from I was ask? Can I get singles from my bank ATM?
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November 2022 by sai Renukunta
Well nice and clean and Associates take care of customers request asap without any delay or bias towards all within fraction of seconds.Ms Vianey Guzman Pantoja , I appreciate it.KEEP UP THE GOOD WORK.Thanks for Other chase bank associates too. Now I don't remember their names but for sure will update later .All are very professional.
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September 2022 by Angelica N.
I have a trust account at Chase I've been attempting to close since the passing of my Mother August 1,2022. I've had 5 meetings over a 6 week period. They have copied all my documents several times and will not allow me to close my accounts. I keep getting the run around and have now retained an attorney. I had the same accounts at US Bank and after 2 meetings and 19 days I was able to close the accounts. Stay away from this place.
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July 2022 by John Y.
Not on a par with other Chase branches we have banked in the past 20+ years.We went in this morning to deposit a 5-figure US Treasure Check and only found out after reading the receipt that it would not be cleared for 9 days. Other branches would have informed us before processing the check and offer other ways to consider. But not here, no words, as if they don't care.If we had known that, we'd probably have cashed the check first and then deposited the cash. Window clerks said there is nothing they can do and the check can't be cashed anymore.No more banking here!
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September 2021 by Jean G.
Came here twice and was assisted by Leilani. Excellent service. She was friendly, attentive, quick and thorough.
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June 2021 by Dylan Martin
Said I would receive my new bank card in two business days but it has been four this is just a terrible look for your bank to lie to your customers about when something is coming and then them spend all day waiting for four days just for nothing to come. This bank is useless when it comes to time management skills
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May 2021 by Thomas Jørgensen
I was assisted by Halston, and received excellent service. Chase had tripped up my plans by having a very low limit for online wire transfers, but the customer service I received trying to remedy the problem was great. I was even allowed an office space in the branch to conclude my business with a 3rd party.
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August 2020 by Evelyn S.
I just moved here and was sooo Happy to open accounts here . Fast service , very helpful , close to home .. thank you Chase keep up the good work
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July 2020 by Leona Matthews
Always an unnecessary line. Slow employees. Imagine the sloth part in zootopia. Only 1 maybe 2 working with customers. 1 guy, shaved/bald never helps customers. Just walks around. ?manager or not, be productive!
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February 2020 by zahar Noorasmaey
Poor customer service.
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February 2020 by Sarah N.
Customer service doesn't even exists in this branch . I wish they would have some more professional staff there . Even after setting up an appointment to open a new account Allison messed that up ?! And when I told them about what happened they didn't seeemed to care they just told me to wait 30-40 min. For the next banker ? Great job guys ...
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December 2018 by John Z.
To start this location is 2 mins from my house, so I thought it would be nice to re open an account with chase. I went in there 40 mins before they were going to close so my wife and I can open an account and take advantage of there promotion of 500 bucks for a new account. When going in there the gentleman was helping one person and we were next. Then he walked over and said why don't we come back another day since there was not enough time left. Since it was the holidays we said okay. The next time we strolled in there the gentleman had last told us it would take 30 mins to open our account and now he said it would be an hour. Trying to keep two kids contained for that long my wife said let's just go and we'll do it online. We walked in there with 40 grand in new money to deposit. I'll just take my business somewhere else. I remember why I closed an account with chase.
