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November 2023 by Gregg
Excellent service ? Tasty food...
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September 2023 by Alan A.
Good ice cream and staff was nice, but no bathroom :( for pricey ice cream in the middle of a road trip I would like a bathroom please! They sent me to chipotle where I had to ask for the bathroom code feeling bashful.
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August 2023 by Kris T.
Cold stone has always my favorite. The new all that glitter is pink is my new fave. Peanut butter cup perfection to die for. Good staff, well trained. Can be long line inside especially during 3 digit weather.
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July 2023 by Edwin Suba
July 15 2023 I went this evening it was about 6:30pm and got some ice cream I notice when I walk in the door was open, so I figured the a.c don’t work. Well when I got it it was working, but now I was looking at the ice cream and notice that they defrost it a little and I can see the ice cream was kind of melting so I figured it was ok, but I was wrong by the time they mixing the ice cream and when I received it, it was already melting and dripping off the bowl and when I got outside my ice cream is like drinking the ice cream instead of enjoying it, so I decided to throw it away because it was melted already and it didn’t taste good. The employees should never open the door considering it was over 100 degrees outside and letting the he ice cream melt so they don’t have to scoop the ice cream to hard but that’s not good serving ice cream already defrosted already they can make people really sick. They need to throw all their ice cream away that’s melted already. Employees should get I. Trouble for this and the manager allowing it to happen…
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July 2023 by Love Rose
According to my sister Mariah was unsanitary ? and she only wanted to put 2 Oreos in a 48oz. Watch these people
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June 2023 by Phil A.
Don't expect to let management let you use their bathroom, not even to wash your hands. Manager is a clown. Any place that serves food should let you use their restroom. We are there supporting your business, ice cream gets messy with little kids. We will never use this location ever again and we will let as many people know this place sucks
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June 2023 by William Coleman
The ice cream is is great.
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March 2023 by Virginia Smith
What a joke. Cold Stone boasts itself on providing all these tasty toppings in the ice cream but there were very few toppings in my ice cream...it was absurd. Time to step up Cold Stone.
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March 2023 by R B
Raji was outstanding!So welcoming & helpful. Pro Status.Zaeda was the artist with our ice cream and her smile along with the joking manner of the staff made out night.Amy was keeping the ice cream flowing with such passion and kept the customers and employees engaged and up beat. We thank you for staying on to help a coworker.
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March 2023 by Shaila Macanby
Just treated my kids to ice cream and the service was tense and rude. Ice cream order was tossed on the counter and check out was rushed like I’m a ice cream bandit. No friendly customer service, just stereotypical racism. They cleared the room as soon as checkout was over, didn’t wait for the building to clear. I had to yoo-hoo to get help. The rudest employee of the two there, who tossed my second order onto the counter grabbed the lids I ask for I said thanks and I was the most polite, just crickets. She popped the lids down and walked straight to the back, bad energy the entire time. Very judgmental, unfriendly, and racist, which I’m pretty sure isn’t part of the job description.
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February 2023 by Richard B.
Writing this review with constructive criticism hopefully to get management's attention so future patrons might have a bettet experience. While good help may be difficult to fond nowadays, upon entering the store no geeeting (welcome to coldstones) instead they asked ii was there for a pick up which i replied no and that i would like to place an order. There were 5 employees working behind the counter and no other customers at the store. Yet, no acknowledgement like "we'll be right with you" but still it took at least 5 minutes before someone finally asked "may i help you". Customers may not be a priority for this evening's crew hence the 1 star rating not to mention the poor preparation of the ice cream itself hence a 1 star rating for this place.
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January 2023 by Madi R.
Yall. Best ice cream cake ever. Idc how much its good asf. Service was fast and clean.
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January 2023 by Fun Gi
Love the big cherries with banana ice cream!
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December 2022 by Stacey Long
I love their ice cream
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September 2022 by Regina W.
I just love there creamery and all the toppings you can choose from OMG very addicting!! I couldn't stop eating my Ice cream and for got to take a before bite and after picture my fault maybe NEXT TIME!
