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November 2022 by Jay Will
This location system is always down. The big girl that works in the front with glasses is not helpful at all.. I came in to pay my bill the system was down & she told me there’s nothin she could do. Very nonchalant. Very unprofessional. There was conversation between employees was very inappropriate and cursing. My initial visit to buy a phone was very pleasant with the manager Daniel he was great. They might want to go through customer service training with her again.
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August 2021 by David O.
My name is David Olmscheid, I live in Fairfield, California and I have been a client of Cricket for well over 5 years. Reason being, I use my phone all day long for business and Cricket's unlimited plan can not be surpassed. Best show in town, par none. The greatest part of working with the Cricket Store in Fairfield, California, is customer service, which is the exact reason I ended up and continue to use their service. Cricket continues to hire employees that can walk and talk with you concerning all your phone issues. They will not stop until they have worked out all the kinks with your current phone issues, until they work through and manifest winning resolutions and solutions that allow you to get past your phone problems and get back to living. All the things that make Cricket of Fairfield, California, the "go to," company. Today, I was at Cricket in Fairfield, California and a very sweet and knowledgeable employee named Odalys, walked me through a personal payment issue I was having on my phone, saved me a bunch of money and made my Cricket service even more user friendly with her skills and talents, and most of all her concern with customer care. Bravo for Cricket of Fairfield, California and the wonderful customer service that Odalys provided for me. Hey, today is going to be a great day. Thank you Cricket of Fairfield.. Sincerely,David L. Olmscheid
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June 2021 by Edward M.
Let me just say : This store has been so amazing with helping out with transfers from previous phone to new phone . If you're looking for a great deal on devices , I'll recommend to come here . They will work with you . They're the best !!! Edward , Erick , Odalys , y'all are the best !!!! Thank you !!!
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March 2021 by Miguel Perez
Erick was a huge help. He got me an amazing deal on a new phone when I broke my last two. With accessories too!
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March 2021 by Mendez Velaquez
Thank you Edward for your great service
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September 2020 by filtro Amoroso
Erick and Odalys gave me a GREAT deal on 3 new devices and accessories for all my new devices.
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September 2020 by Yasar Arafath
Hi Team,Thank you for quick setup phone and very helpful to coach how do use the phone, Travis cricket store having amazing Manager Edward and Abdul.Thank you again for your customer service.
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September 2020 by Javier Ayala
Thank you so much Edward for the great deal you gave me . I love my new phone !!!
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September 2020 by Eminem Lopez
Thank you so much for your great customer service Edward. You're the best!!
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September 2020 by Enrique Badillo
I love coming to this store, Edward, Odalys and Erick always help me out with the best deals.
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September 2020 by Angelica Valdez
Thank you for giving me a great deal Edward. You're the best !!! If you're looking for a great deal, Fairfield location will help you with that.
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August 2020 by Odalys Garcia
Very helpful employees, always answering all of my questions and making sure I walk out with my new phone protected :)
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August 2020 by Jessie Bajwa
Abdul was great helping me to switch. I will definitively recommend him to my friends.
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August 2020 by Edwin Frazier
Thank you for your service
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August 2020 by cesar julio
Thank you so much for your great service Edward.
