Electronics repair in Fairfield, CA

“Conrad is a man of the highest integrity and a diligent craftsman of the highest standard. Provided great tips on how to clean and maintain my appliance.
He is treasure and Sears should be grateful to have him.”

“Sandra
Is incredible
Made a house call something was off with my tv
Samsung told me tv is done need to by knew one !!!!!
NOT at all
Sandra found the problem & corrected it
ILL always call Sandra @ Michael electronics
Thank you so very much
Marc”

“WOW, Incredible CUSTOMER SERVICE ORIENTED COMPANY! I called my warranty company, told them the problem I was having and sent them pictures and a video of the problem. With the pictures and videos of the TV and what was happening they narrowed the trouble down to the motherboard and ordered one to be sent out. Said it should be out in 3 to 5 days, WHICH IT WAS. When it arrived I contacted them and they scheduled an appointment with A-Tech Service Pros. I called them, (A-Tech Service Pros) and they gave me a date when they'd be coming out to repair the TV. Not only did they phone me the day of the appointment, but told me when they were a half hour away they'd call again so I'd be ready for them. Two great guys came out, came in the house and immediately went to work. Took it down, opened it up and replaced the motherboard. Tested it out, worked great and they left. After a while a box came on the screen saying FACTORY MODE and would not go away on all 3 connecting inputs. I called A-Tech Service Pros and told the person who answered my problem and with her GREAT KNOWLEDGEABLE EXPERTISE, she walked me through the problem and got it fixed.. Very GOOD/GREAT/AMAZING CUSTOMER SERVICE. Best of all I was able to reach them and speak with them real time, not an answering machine or automated system, BUT A REAL PERSON.. A BIG THANKS..”