-
January 2024 by SV R
“Sorry, we don’t sell sneaker laces”. Seriously!?
-
January 2023 by Andrew Keel
Wanted a new pair of shoes for my Vegas trip. The lady who helped me was super nice. I came back after visiting earlier and she remembered my exact size and shoe. I will be back!
-
September 2022 by Madeline T.
What a treat to go into a store and get an actual "Hello how are you" and get help with what you need! After my terrible experience with a certain shoe place and leaving the crocs behind and refusing to purchase them, Foot Locker and Jaida have left me with Hope. I actually bought two pair of crocs and charms for them at Foot Locker. I highly recommend Foot Locker and hope you get to meet the exceptional workers there who care about customers!
-
August 2022 by Court Adams
Nicholas the Manager helped me track down a receipt from the store in Roseville. It was difficult because the Roseville store entered my email wrong. He was on the phone with them for 10-15 minutes and was able to track it down. He went above and beyond to make sure I was able to exchange my shoes for the right amount.
-
June 2022 by Alcus Bill jr
Clean organized store just didn't have what I was looking for.
-
May 2022 by david bunazz
My problem is that there is not white airforce1 in big sizes
-
March 2022 by Jessica H.
Thank you so much Nick for you and your amazing staff at the Fairfield store . The customer service was excellent. Thank you for taking the time to help me find the shoe I needed for a funeral. I will tell my family in the future to visit your store. Healthy Warm Regards, Jessica VosleyHodge
-
March 2022 by Jennifer Hamilton
Great staff and lots of great clothing and of course shoes!
-
September 2021 by Drago J
The worker was cool. They had just what I wanted for a good price. Definitely would return for other shoes when wanted
-
July 2021 by Calan Lopez
Great service by Alexis!!
-
November 2020 by John E.
Bad service. Return a pair of shoes two days ago I got in the mail and got my refund. Came back today and tried to return another pair of shoes. Heavy set African American guy refuse to due a refund claiming he can ship them back but can do a refund or else he won't have no money for the day. Poor excuse do not let his numbers look bad for the day. Also reporting to corporate because footlocker policy says you can return to any footlocker if you purchase online
-
June 2020 by XxTwistedxX
they had shoes
-
January 2020 by Kash D.
We went to this location looking for a basketball shoes... All Nike styles didn't have the size I was looking for, so I settled for KD's shoes.. The pony tail guy who was on duty (January 20, 3:30PM) that time didnt wanna grab the size/s we wanted to try so he just said the display sHoes can be tried on which was half an inch longer.. Ok so tried it on but whEn it fits, we asked him to get the right size at the back.. they let (2 of them) us wait couple of mins standing by the counter where another man was waiting too as they f***ed up his order online as well.. The dude even told us to spend our moneY somewhere else as the service was tooo poor at FL.. Then we asked the pony tail guy who looks like he doesnt wanna work there, to get us the right size for the kd shoes... He went inside the storage at the back carrying 2 shoes ordered by another customer in line... As he came out, our order wasnt ready so what we did was to exit the store and went straight to Finish Line where we got $180 basketball shoes.. Customer service was way better and staff was too friendly.. This Foot locker store staff needs orientation and responsible hardworking pEople because if they continue to behave like this, they will be the next among retail stores that close and shut down!!! Management and owners need to take this seriously
-
September 2019 by Tamika Kelley/Hill
The employees were very helpful
-
September 2019 by Dawn Beam
Got these for my husband for our Anniversary. Geat service, friendly staff.
