H&R Block is a trusted tax preparation business with skilled professionals who know taxes and aim to maximize refunds. Customers can set up appointments at local offices or work with tax pros from home through the Digital Drop-Off service, which allows document upload via email. The staff is praised for being patient, knowledgeable, and honest, making the tax process painless and efficient. Several reviews highlight the excellent service provided by specific tax professionals, such as Stephanie Hernandez, who is described as friendly, helpful, and giving valuable advice. Elena Bells is also highly recommended for her trustworthiness and expertise, while Kyra is noted for being funny, quick, and informative. The company prioritizes safety by deep cleaning offices, disinfecting high-touch areas after each appointment, and practicing social distancing to keep communities safe. Overall, customers appreciate the professionalism, friendly service, and the ability to receive tailored assistance whether in-office or remotely.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
