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March 2024 by James Balsley
I made an appointment online and when I showed up, I found out the business has shut down.
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August 2023 by Jamir Tisdale
I made a in person appointment, and when I got there they made it a drop off a month and a half later, I called them to see my status and they tell me that it hadn’t been processed because it was missing information so not only did I not get the appointment that I wanted They also failed to inform me that my taxes hadn’t even been started
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July 2023 by Justice D.
Nice people, knowledgeable, and quick service. Little spot located in the Walmart all the way in the back of the store. Personally, I think they overcharge though. I've had independent people do my taxes for years. I was charged $600+ for my return, but had a coupon which took off $200 thankfully (search online before going). I did have a rather complicated return (multiple sources of income) but regardless I think $600+ is overpriced. Nothing like America's tax system Pay someone to tell you how much money you owe the government. The government knows this amount of course, but they won't tell you. Hope you get it right, and if you don't BIG TROUBLE.
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April 2023 by Betty Decious
Victor did an awesome job doing my tax return He was knowledgeable friendly and efficient I had a much better experience this tax season -Victor was awesome and is definitely an asset to your team ?
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March 2023 by Sam Norton
I was quoted a return of $900 minus fees and received $500. That is a lot for fees.
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February 2023 by Renee St.Germain
One of the most pleasant experiences ever visiting Evelyn at the Fairfield Walmart!
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April 2019 by Homer M.
This is my second year using Jackson Hewitt. My appointment actually started a few minutes early. The agent was extremely knowledgeable, fast and accurate. The area was clean and quiet, there were no distractions. He was very friendly and suggested a few change that I could make to make my tax paying experience more profitable.
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June 2018 by Jose Requillas
I have filed with Jackson Hewitt last year and it was fine, but this year, I filed with them and they screwed up big time. I needed that money for bills and filed in a timely manner so that I could use it. Now, I am screwed and i have to wait again to get my refund. Im paying them $393.95 to be exact to file my tax, so its not free. I dont mind spending that much money coz i know they'll do it right. Well I guess it not all of their agents, just on this one in particular. None of their agents on this branch can't explain what went wrong. They get paid by an hour, they dont care..I will NEVER use Jackson Hewitt again.
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February 2018 by Patricia Y.
We have used JacksonHewittTaxService for 5 years being retired and on a fixed income. They make it simple and convenient. It is a little expensive but the cost reflects the service. My only suggestion is give retired or disabled a price break since any extra expense takes away from quality of life. Thank you Jackson Hewitt.
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January 2018 by Knowledge for Tomorrow
Taxes were done very quickly and efficiently. Only took around 20 minutes for me.