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February 2024 by Adrian Oldham
I've used Ramirez tow 4 times in the last year. My road side service is with USAA, and their default tow company is HORRIBLE! Ramirez tow came out within 20 minutes, as opposed to 2 hours with the other towing company. Ramirez tow is awesome!
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February 2024 by Sandra P.
Huge thank you to Sheryl and Lynette for being patient and understanding with me. They were extremely helpful with my situation regarding my car. Great people and fast service!
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February 2024 by Benito Juarez
Great service
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January 2024 by Lily S.
Todd, picked up my Ford Ranger for me when my transmission decided to not work anymore. He was very kind and helpful. I have never had any complaints with this business. 100/10 recommend. Easy to talk to people who make you smile.
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January 2024 by Wayne Mills
They say They do everything legal. That's an absolute lie. Contracted Thieves what they are.
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December 2023 by Krystal OC
Called with a question and the man who answered was very helpful and nice. I appreciate him taking the time to explain. Wonderful customer service!
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November 2023 by Patti Lundie
Our car was in an accident and towed to Ramirez towing in Vacaville. Lynnette was very helpful and accommodating and even called us when the insurance company picked it up.
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September 2023 by jess
Tow truck driver almost hit my car using no signals to turn into an airbase facility parking! If you have drivers that can’t drive shame on this company. I’ll be sure to get the word out about this company and their incompetent drivers! No respect for those that serve
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September 2023 by Chris Blank
I have to say I thought I was gonna get a Stinger up the Rear, I can honestly say with the Situation I was in the Driver an Receptionist went over an beyond! Waited an hour past closing for me to try an fail to get something fixed to pay an when I came bk the next day, they could have got me for alot but helped me out drastically an im ? so great full of their help an service! Would use them again if need be, but hope don't need a tow for a while!!Thanks again yal we're freaking Top Freaking Notch!
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September 2023 by Jay V.
Quick response time with fair pricing,. dispatcher was friendly and helpful. Driver arrived quickly got my vehicle loaded and towed in no time.
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August 2023 by Monica R.
My daughter's Jeep wouldn't start this morning. After trying to jump it our auto mechanic recommended Ramirez towing. They were at our house within 15 minutes of my call. Greg was our technician. He's professional, looks you in the eye and within 15 minutes had the car loaded on the flat bed of the truck. He also called me to let me know when he arrived at the auto mechanic shop. Incredibly responsive and responsible and great value. I highly recommend this business and feel lucky to have connected with them! Thank you!!
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July 2023 by MIchael Yee
Very rude.. The front window was limousine tinted and couldn't see in and when I asked for help, the man screamed at me. Poor customer service. Storage rates were high @ $85 a day. Charged a tow close to 15 miles $350. Asked a tow 45 miles at $600. Stay away! These guys should be in jail for price gouging!Service: Car towing
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May 2023 by Coffee Dave
Monique, or however you spell it, had me off the curb within an hour.
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April 2023 by Lily Simms
I love this company whole heartedly. I have never had nicer customer service that made me feel like family. Good prices and super reliable! I had to have my 2001 Ford Ranger towed and they were the kindest people both on the phone and in real life. I most definitely recommend this place. It’s right off base and they were able to get my vehicle back on base, no issues.Service: Car towing
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April 2023 by Michael Barber
I got a DUI the night before. When I got released and arrived at the tow yard to pick up my car the guy at the window had a nasty attitude to begin with. Felt like he didn't want to help at all. I find it very insulting. We wouldn't let me get personal belongings out of my car. I had to call the previous owner to drive out from Santa Rosa to get the car out. When the previous owner showed up the price has dramatically rose to $500. Mind you the car wasn't impounded no more then 10 hours. Be aware of you use them they are sneaky manipulative and looking for a way to make an extra buck.