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June 2023 by Stephanie L.
Came in to mac and wasn't even sure of my shade ,Latoya welcomed me and was so highly educated in cosmetics ,she even helped me with skin care ,I teared up she made me feel so comfortable and made my whole day ,I highly recommend her if you need anything at all thank you again Latoya Pavines you really are making a difference in this world
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February 2022 by Linda B.
The make-up clinician Gabby was extremely knowledgeable and helpful. I really appreciated her opinions. She should be commended
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December 2021 by Alyssa R.
Thanks so much to Ellie for the awesome help today! Had great recommendations for my mom and her particular girly girl makeup taste. She really listened and gave informed and helpful suggestions. Will be coming back!!
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June 2021 by Manuel Yanez
(Translated by Google) Very kind(Original)Muy amables
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April 2021 by No Show
Latoya was amazing as always! She is extremely helpful and knowledgeable! Thank you Latoya
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September 2020 by Bianca Faye
Love it
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March 2020 by Millie Mill
Let’s start off by saying that I’ve been a MAC customer for years. Fairfield, CA Macy’s is my normal location. I don’t know if there’s been any recent changes in management, you can never get an appointment and the customer service has went down hill! It seems that the artists become irritated just from a customer asking questions (maybe overwhelmed) I am truly considering another brand to go with.
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March 2020 by Dora LeKisha Raine
The staff were extremely accommodating and treated my daughter just as nice and professional. If I knew all of their names I would name them all. My visit was on 3/3/2020 around 2:30pm. Great team of ladies!?
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April 2019 by Milli Mill
Let's start off by saying that I've been a MAC customer for years. Fairfield, CA Macy's is my normal location. I don't know if there's been any recent changes in management, you can never get an appointment and the customer service has went down hill! It seems that the artists become irritated just from a customer asking questions (maybe overwhelmed) I am truly considering another brand to go with.
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February 2019 by Judith Molina
Dislike no great help to get you to right items very fast no good they don't take there time at all changed to SEPHORA instead got my Excat match
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March 2018 by Angelica N.
I love this location! This MAC store is located in Macy's.Although they're usually swamped and super busy they're still very friendly and helpful! Every time I come here I never leave disappointed! Great customer service! Thanks MAC!
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February 2018 by Donna G.
OMG!!! MAC Makeup Artists are the best. I have to give a shout out to three of my favs: Steven - he hooked my up when I needed to take my college graduation pics. They were awesome! Gabby - did an absolutely awesome look for a night out on the town. Laura - gave me some serious drama, or what I call "the mermaid" because my eyes had purple, green, red and gold to match a dress I was wearing to a Valentine fundraiser event. These talented folks always have me feeling and looking good when I leave their chairs!
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February 2018 by Angelica G.
Laura did my makeup for my birthday back in November. Though it has been some time, I told myself I would leave a review!! She is awesome, I showed her an image of the look I was hoping for and she was able to do just that! (I was asking for a rose-gold Dewey cut crease.) I would definitely recommend her!!
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January 2018 by Brittany Page M.
I took my niece here to get matched for a foundation shade. We blocked out about half an hour for it, expecting a long process or slow service. HOWEVER...we were in and out in under fifteen minutes, and the makeup artist was very knowledgeable about the products and about "makeup science" (you know...cool and warm tones, oily vs dry skin, the stuff you need a Bachelors in Makeup for). On top of all of that: he had a great personality! Kept us laughing and having a good time, even though my niece was dreading getting matched. They also did an amazing job with her Prom makeup and Senior Portrait makeup. I highly recommend the MAC counter and ESPECIALLY MUA Steven!
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January 2018 by Maureen C.
Usually when I buy my makeup, I go in, get out and move on with my day. Maybe it was the pretty array of lipstick that made me linger a little longer to try something new. One of their staff members came to help me, and almost like reading my mind she pulled out a few items and the next thing I know, in addition to the foundation, I ended up with concealer, makeup brush, lipstick, lip pencil, translucent powder and a bronzer. Kudos to Mai, I appreciated the makeup tips and how I didn't look overdone. It's hard to work there if you're the only one for the day, but good job juggling being the cashier and makeup artist at the same time.
