-
May 2024 by jimennn g
they have sonny angels ? i love ?
-
January 2024 by Robert Shiota
I did not know there were so many little toys available. Great for presents.
-
January 2023 by Shannon V.
No greeting. Looked around. Went and stood by an employee and was waiting for her to notice me or speak to me. She literally did not acknowledge me until I spoke to her. I asked if there was anyone up front. She said no. Are you ready to check out? I said no I had a question about the price of an item. I left after I got the answer and won't return. Don't spend your money here. What happened to customer service and even eye contact or a smile and a hello welcome in.
-
January 2023 by Tiffani Thomas
Yummy ?
-
November 2022 by Judy Canton
Hello all,
I would like to share with you my experience on this passed Sunday afternoon when myself and family visited Westfield mall MiniSo store for my favorite snack sweet chips Turtles food which I was disappointed to find out they were out of stock. So we shopped around the store and ended up buying electrical equipment which $5.65 ish was awesome compared to other stores. As we approached the cashier the price became different then posted! When inquiring the cashier checked to makesure were correct and went to honor the price until her Rude coworkers said no and replied we don't have any control over the prices and we're the items are placed! I said you have to honor what advertise that's rule number one or it false advertising ?! She said sorry but no! I ask for the managers name and she told me I don't know and to come back the next business day??!!! Really, who doesn't know there management name!!!! So I was suppose to walk in and ask to speak with no mane management please. good help is hard to find !! so if the same cashier is working on Sunday I will not be there again. Because Teenager will not have me acting out of order!
Bad customer service.
-
October 2022 by Kar T.
dude i went there it was literally so cute omg. they have like everything, but cuter!!1!
-
October 2022 by Judy Brooks
Hello all,I would like to share with you my experience on this passed Sunday afternoon when myself and family visited Westfield mall MiniSo store for my favorite snack sweet chips Turtles food which I was disappointed to find out they were out of stock. So we shopped around the store and ended up buying electrical equipment which $5.65 ish was awesome compared to other stores. As we approached the cashier the price became different then posted! When inquiring the cashier checked to makesure were correct and went to honor the price until her Rude coworkers said no and replied we don't have any control over the prices and we're the items are placed! I said you have to honor what advertise that's rule number one or it false advertising ?! She said sorry but no! I ask for the managers name and she told me I don't know and to come back the next business day??!!! Really, who doesn't know there management name!!!! So I was suppose to walk in and ask to speak with no mane management please. good help is hard to find !! so if the same cashier is working on Sunday I will not be there again. Because Teenager will not have me acting out of order!Bad customer service.
-
October 2021 by Ger Kue
11/13/2020. Drove up from Sac to come here. Website from the Mall, Miniso, Goggle review and yelp said it open but got here around 1pm and gate is close. Don't waste your time.
-
February 2021 by Kiel B.
Drove from Sacramento because I saw some really cute stuff on their website but they didn't have much of it in the store. Was hoping they'd have more than just the Marvel and We Bare Bears stuff, but that was the majority of the merchandise. It's a cute store but basically just a pricier Daiso, not really worth the drive if you don't live in the area.
-
December 2020 by Kristy Clark
Had a great experience with this Miniso location with the help of a young man named Keoni. He was very helpful and informative. However, the team seems to be understaffed which is a great concern because of how busy the store gets. There always seem to be around 1 to 2 people on the floor and the register which means they are not able to communicate with the customers in order to excel in exceptional customer service. Would have rated 5 stars if there were more employees helping around the store as the line to the register is very long and items get misplaced easily.
-
December 2020 by cide84
11/13/2020. Drove up from Sac to come here. Website from the Mall, Miniso, Goggle review and yelp said it open but got here around 1pm and gate is close. Don't waste your time.
-
October 2020 by Janine S.
Decided to drive 40 mins because this location was the closest near me. Waited an hour inside the mall for someone to open the gate. Nothing. No sign saying they'd be closed for the day or their store hours. Multiple groups waiting to get inside. We then chose to shop around for an hour to come back to see that the gate was STILL CLOSED. Website said they'd be open at 12:00 PM and nothing about being closed because of co-vid. Highly disappointed. Waste of a trip and gas.
-
March 2020 by Chris Francia
Always able to find something here. May not be the best of quality but the things work.
-
January 2020 by Paul T.
Experienced racism at this location. My mother and I (we are white), came into this location at 5:15pm, and started shopping. At 5:20pm, a nice young family (they are black) came in and started shopping. As soon as the Black family came in, the young white girl with red hair working at this location told the black family, "We are closing in 15 minutes, so you better hurry up!" Then when she saw my mother and I, and a few other people in the store, she sheepishly came up to us, and said that they were closing in 15 minutes, because their manager wasn't there and they wanted to go home early. If they really had to close at 5:30-ish pm, they should have told my mother and I when we came into the store. It wasn't until the black family came in that the white girl working the cash register suddenly felt the need to close the store early. You should hire employees that aren't so blatantly racist. Just because a black person is in your store, it doesn't mean that they are going to steal.
-
November 2019 by Andreas Leon Guerrero (ando)
Very nice collection of items. Cool store overall. Wish I could go to the SF location.
