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February 2024 by Christine Corcoran
The store is clean and the staff was friendly. They have a little of everything but there were also a lot of empty shelves and the store was a little dark and empty. It didn't have that bright upbeat feeling that makes you want to buy everything in the store for an amazing party... It still does the job and like I said the people who work there are really nice.
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December 2023 by Amari H.
2nd time placing a balloon order. Great service , beautiful arrangement, and always on time
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October 2023 by martha g.
Call the number again and it's not in service. Shame on you. What the F???? it's not Halloween yet guys, so why post numbers that don't exist answer that???
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September 2023 by Tyler Neuburger
Has party stuff ?
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July 2023 by Lauren Lawson
Huge selection of party items, candy for a candy bar and even the jars to place the candy in. They also have a very large balloon section. We shop here for most of our events and parties we throw for the kids.
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June 2023 by Cambria Hazard
Overcharged!!! These splash balls were very clearly marked $6.50. I was charged $8. I checked the SKU and it was the same. I tried getting a refund, but then when the cashier did it she gave me store credit instead of a refund, and then claimed the system was down and that’s why she gave me store credit instead of a refund. The store was closing, so I didn’t push it, but I think she just didn’t want to give me a refund. The store has a good selection of merchandise but it’s sad they are cheating people by not correctly marking prices.
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April 2023 by Shannon Page
They oddly don't have a bit selection on birthday candles ?? but definitely a place you can go year-round for costumes. ?
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April 2023 by Matti Smith
Great place for party items, balloons, table cloths and settings, party favors, just about anything you might need.Store is clean, well organized with friendly staff.
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March 2023 by Justin W.
I love this party city! I'm writing this review because they deserve the recognition. I've been ordering balloons for the past 5 years from this location and they always get it right. I sometimes have specific instructions and they always come through. I've never had a negative experience and the staff are friendly and helpful.
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January 2023 by Kisha S.
I received excellent service today at the Fairfield location. I was assisted by Liberty and Simone, who took time to help me with my balloon order for an upcoming shower. They checked throughout the store for items I could not find and found them, blew up a couple balloons so I could compare colors and gave great alternative suggestions. Simone introduced me to several promos that I could do, and informed me that I earned free delivery with my purchase. Simone even helped carry out my purchase to my car. I never felt rushed or that I was a bother. Excellent service!
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January 2023 by Cheryl R
Customer service is lacking. But just my opinion.
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January 2023 by Gerald Smith
Best Christmas shopping experience ever.
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January 2023 by Gerald H.
It is a cheap place to find holiday decorations, tableware and costumes. This past Halloween, costumes selections seem to be less along with sizes. For Christmas, I managed to find the last item but there was a small selection to begin with. My pet peeve is when they only have one person manning the register and they leave to fill balloons. If you are looking for cheap "one and done" table wares and party decorations, they have what you'll need.
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November 2022 by Lyndi Schwarzrock
All the employees had an attitude. The only one that was nice was the cashier. She must have just started, but she was nice. I had asked her if they would put together a mermaid balloon bouquet, so she went to ask someone. That lady's response was, "probably in the mermaid aisle!" So, no help at all and just outright rude. Will probably be looking for a different place to get balloons from now on. I can understand one person having an attitude problem, but it was their entire staff (excluding one) kind of ridiculous.
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November 2022 by K. Sue Westover
I was looking for a personal fan product that was advertised in stock on the internet but was discontinued when I tried to pick up at store. I'm glad I didnt order online to find out it was not available.
