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April 2024 by LeiReese
STOP! READ! If you have Surgery scheduled, DO NOT USE THIS Pharmacy. I am an established patient here and my family and I have been going here for some time. Granted, we don't get many prescriptions, but I was turned away and told to ask the Pharmacy Manager to have my nocartic prescription (Morphine) filled on Monday. My surgery is scheduled on Wednesday and my doctor and I we're just trying to get it situated. What kind of customer service is this? I feel like they treated me like a junkie. I've been in the medical field for almost 25 years, never have I heard any pharmacy do this to a customer that have ZERO history of drug abuse.With that said, it's just time to find another pharmacy. I tried tolerating the rudeness I always get from the technician there. Smh.... unhappy much?! I just love the customer service with that attitude. Just get a new job or quit this one bc it's obvious you hate your job. The medical field is NOT for you. Never again will I choose convenience over great customer service.
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March 2024 by Susan Schultz
We are so lucky to have a pharmacy in this area. Everyone who works there is personable and caring.
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October 2022 by Dave L.
The hours are a little inconvenient since they don't open until 10 during the week and 9 on Saturday, but they stay open until 7 during the week. I'd prefer 8 to 5 if they're only going to be open 8 hours a day. The staff is very friendly, especially Elijah, Helen, and Lori. Like all pharmacies, they are at the mercy of the insurance company when it comes to the timing of refilling a prescription, but all of my prescriptions are set up in their computer to auto-refill and they are great about calling and texting me when they are ready.
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August 2022 by Arseniojames
Clean and very organized and very polite employees
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August 2022 by Maria D.
They've been cool answering my questions but today was a bit short and I'll ask my insurance's pharmacy tomorrow. Otherwise usually helpful.
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October 2021 by Wes C.
Where do these people get off regulating my meds? What business is it of theirs? My wife got a prescription to cover the pain she would be experiencing during a procedure that was going to take three separate visits. We got the prescription filled here. But they would only give us two pills at a time. When I asked them why, they did a little check on their computer and came back and said, "We didn't know how many appointments she was going to have so we decided to only allow two doses at a time". THEY decided? Really? And we had to wait 48 hours before we could get the next two pills. Five times we did this. Also, be warned, they are closed for lunch between 1:30 PM and 2:00 PM. I approached the counter as one of the ladies was closing the shade for lunch. I was able to blurt, "When do -" before she interrupted me and said, "Nope, Nope. We're close for lunch". Lucky for her I was wearing a (Covid) mask and she couldn't see me seething when I said. "I know. When. Do. You. Open. Back. Up?" We got the last two pills. We found a different Raley's.
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July 2021 by B McCaffrey
They sell drugs
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June 2021 by Rachel F.
What discrimination! So I walk in to get some wine and hear on the aisle an employee's walkie talkie say "watch that girl in the white outfit" is this because I had an arm tattoo... or something else or did I not fit your profile for a Raley's shopper... how rude to judge people I will never bring my buisness here again. Usually I go to Trader Joe's for my wine but today they were out of stock, so I made my way up the street to Raley's. Great way to make your customers feel valued especially when we can hear the employee's very clearly talk about us! Have some couth the gal was clearly embarrassed she knew I heard the exchange... ridiculous! Hey Raley's on Travis Blvd don't judge a book by it's cover this type of stuff doesnt go unnoticed!
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June 2021 by Brandt S.
Big shout out to my guy (butcher) at the meat station. I did not get his name but very helpful as I was looking for some nice cuts of meat to try beef jerky for the first time. Thank you Sir! And the bakery always with the most delicious looking sweets! Your work is appreciated. Not to mention the craft brew selection is great! Yes meat, sweets and beer is my life. Lol
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April 2021 by Sel B.
I always go to this Raley's especially this pandemic because I thought it is cleaner and they follow the protocol of social distancing, dis infecting and others. Today, I got very disappointed when there was congregation around the cashier area of different group of customers ( no social distancing) and next isle is the self check out with this young man freely smiling without mask. None of the young workers said anything to correct the situation. I spoke up to a guy that helped me with bagging but it was late. I'm not sure how often this happens in there but Raley's should train their workers. We are still in this pandemic and I just lost a dear cousin this week.
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March 2021 by Helen P.
Nick is the nicest guy, assisted me with finding a special deli bread...he is on top of it back in the deli area...knows his inventory well, and so polite to the customers.
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March 2021 by Mrs M.
I have been coming to this Raleys for years. I just have to say the young man whose the cashier named Riley is a true gem. Not only is he always so nice and helpful, but when I was loading the groceries in my car, my bag fell and my groceries fell out, and started rolling every direction. He was getting out of his car next to me and ran over to help me collect all my stuff that had fallen. I greatly appreciate his huge heart and his help.
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November 2020 by Adriana O.
I would of given them one no stars but here we are. I picked up a cake for my fathers birthday. The lady behind the bakery counter assisted me in selecting a cake when I asked if she could write in cursive happy birthday she assured me she could and confirmed on the name spelling. I attached pictures I was so embarrassed and upset this is the cake my dad blew his candles on. My 12 year old could of done a heck of a better job. Note after she handed me the cake she mentioned it had been years since she wrote in cursive at this comment I pretty much walked out (after paying for this cake and ballons) beyond displeased and annoyed. I only ask if you have employees behind certain counters please assure that they can perform all duties of this department. She should of been at deli. My father in all had a good birthday but as a daughter I felt ashamed to show up with this but after she wrote on it as hideous as it was I did not have the heart to put it back. Raley's do something!!!
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October 2020 by john s.
This place sucks alway long lines even before corona hit, I don't get it they have 10 registers but 2 are open 1 self checkouts and 1 cashier what wrong with other 8 especially when you line down to end of store !!
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July 2020 by Judy M.
Debbie in ecart is the best! Highly recommend as I have been using that location at travis for quite some time.
