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February 2024 by sherkia miller
Excellent service.
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January 2024 by Cesar Santiago
Stan RPM's technician is very knowledgeable & professional! He recently installed our new microwave & he does the periodic inspection on our rental house.
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January 2024 by Kris P
I am in urgent need to move and inquired for a rental property with RPM. I received excellent customer service. Marsela was very insightful. She made sure to answer all the complicated questions I had(: She was very patient. I hope to move forward with them!
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January 2024 by Santino S
Usually I don’t leave reviews but in this case I wanted to warn others this company will modify your earning statements (which almost seems fraudulent) so that you don’t meet there income requirements. They collect their $50 application fee and don’t have to do any work. When you question why they deducted income listed on your statement they become very hostile and say you are implying they don’t know how to do their job.Fortunately I was able to meet Debi from Commonwealth Property Management, who was very kind and helpful.Save your self the application fee and avoid this company.
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January 2024 by Michael Rodriguez
Extremely disappointed in this property management company. Submitted an application on their website, interacted with Pedro Quintanilla who was unwilling to work with military, it seems as though they just take your application fee and deny you even though you meet all there requirements. The reviews seem from other workers seem good, maybe I just got a bad one. Either way don’t waste your money and find another rental company, who will answer your question and not just send you the same automated response.
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January 2024 by Henry Lopez
I have had several coworkers say that these folks are extremely difficult to work with and are not as military friendly as others. Being that we have military members coming in from overseas, they should be our first priority. Not second fiddle. Hank
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September 2023 by Greg Carleton
This company has been managing my property in Martinez for two years. Every aspect of my experience with them has been a disaster. Here is just a short list of why this is the LAST COMPANY you should ever use. I cannot stress it enough, I would not allow them, to manage a doghouse.1 - Gave anyone a combo to go look at my house without supervision. It took them 4 months to rent it. I went back in and found blinds pulled down and doors unlocked.2 - Mishandled the State taxes.3- ZERO meaningful communication.4- Only collect money and do nothing to make sure the lease is followed.5- I gave them notice but didn't follow the exact process they defined. They strung me along until the window to get rid of them passed.6- No direct contact information. There is no accountability or personalized service. they have a group mailbox and phones.7- Completely incompetent on top of showing no sense of urgency or customer serviceability.8- They insisted that they were listed under my homeowners insurance as additionally insured which Mercury insurance doesn't do. Instead, they have a Management company section just for that. They brought this up now that I have given them notice to end the relationship in November. a Blatant attempt at harassment in my last month and a half.
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August 2023 by Robert Alexander
It's been a very positive, stress-free experience as RPM is caring and extremely responsive in all communications. As a tenant, I couldn't ask for a better property management service.
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August 2023 by Claudia
RPM has been great. Always courteous, informative. Haven’t needed much repairs (very minor & minimum). Their technician that comes out is always super nice!
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June 2023 by diana nguyen
Paola Perez is very Quick responds and she gave me a very clear instruction. She is patient while I was not knowing what to do. This is a 5 stars for customer service!
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June 2023 by kingikirah stevenson
When I say this house is beautiful and clean I mean that in every way. It looks and feels like a mansion it even smelled fresh and the kitchen and master bathroom has an old/modern mansion/castle feel. And I don’t even wanna get started on the back yard it’s huge stacked for sure
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May 2023 by Jesse Corpus
Paola Perez is a customer service specialist!! I was treated kindly and respectfully- the efficiency was amazing. I am challenged with a stressful time finding a place and Paola provided such patience!! Definitely am the spirit of Aloha
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May 2023 by Jessi Cawley
Paola Perez was incredibly helpful and very careful to make sure I had everything I needed set up for my viewing. She's very quick to respond and polite!
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May 2023 by helen kitchell
I’d like to thank Paola Perez for making me feel at ease when I needed help from RPM. She’s friendly and accommodating, definitely an asset to RPM select.
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May 2023 by Rudy Raygoza
It was nice working with Paola Perez. She very helpful with our search for a home. Stayed in prompt contact and made it a delightful process.