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December 2023 by Marsolete Ridgell
Best Steel-Toe Boots. Above/Below ankle. Suede & Leather, Black, Brown & Tan.
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November 2023 by Nicholas Pettegrew
I’m done with red wings, I bought a pair of work boots, the boots leaked. The boots were no longer in stock so I had to pay extra money to get a more expensive pair. That pair leaked too! But in doing so I had used my warranty up already so now I’m stuck with a $280 pair or boots that leak. I’ve never heard of using a warranty up, if boots leak then they leak. They also refused to give a refund.I believe they have resorted to these practices because their manufacturing facilities have lost control of quality and they have too many leaking shoes.
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November 2023 by Hunter Immel
Very polite and helpful staff. Know their product and helped me get just what I needed. Good selection in store. Clean, well kept store.
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September 2023 by Mark Olson
It's was great. It was my first time buying Redwings and I don't think I'll ever buy another boot. The person that helped me was very knowledgeable and was very helpful in finding me the right boot.
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June 2023 by Nick Isola
Awesome service. Leola knew what I needed better than I knew myself. Scanned my feet and made a recommendation and I have to admit I was skeptical at first as it was not a style work boot I would have gone for, but they were without a doubt the most comfortable boot I tried that day. After a quick break in week I fell in love with the boots. However, they did wear down faster than any other boot I’ve ever had. Brought them in to see if anything could be done and even she was shocked to see how much and how fast they wore down. She REPLACED THE BOOTS! Said it was a defect and swapped them out for me with the exact same pair I had purchased about 10 months prior. I never expected that. I’m very grateful for the knowledge and service she provided.
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June 2023 by Norman Baltodano Jr.
Excellent service. She was very attentive to the senior gentleman I came in with. I highly recommend this place.
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April 2023 by Gerardo Flores Montoya
I had a genuinely good experience at this Red Wing. I was able to get the boots I was searching for and on top of that the workers were quite attentive and seemed very knowledgeable on the boots they were selling.
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April 2023 by Luis Ruiz
The customer service stood out the most based on the amount of information and help I was provided helped me make a informed decision on purchasing my boots
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April 2023 by Brad Jensen
They wouldn't honor redwings return policy
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April 2023 by Nikki Collier
The guys helped THIS Lady get her 1st pair of steel toes. They were very educational and made me feel good about spending my money with them. I'm going back for the tennis shoes next?
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April 2023 by Mike Brosnan
I went to the Santa Rosa store with a brand new pair of boots without a receipt. And they were very rude & ask me where I got them from.The person that was helping me proceeded to say he was the Manager and even had the audacity to say "how do we know you didn't steal them". I told him I got them from a friend.He said I needed to produce a receipt so I give them his phone # They put it in the system and then told me it was more 30 days so there's nothing that they could do. I called the Fairfield store & they were amazing!! First I talked to Marlene on the phone, she told me to come on in & that they would take care of me. I went in & Marlene, Chance, & Leola make it easy , order my boots, and made it an awesome experience!!!???
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April 2023 by James Balsley
I purchased some work boots from here and both of the workers were very accommodating and found them to be very helpful. I would strongly recommend based upon my experience!
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March 2023 by Carlos R.
I've used Redwing boots for 30 plus years ! Highly recommended and my last experience with Chance whom went over & beyond helping me choose my Irish Settlers. which are now my new favorite boot that are close to boot style I've worn since 1988. Thank you !
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March 2023 by Tom Edwards
Great store with top-notch Customer Support. I live in SoCA and the boot I wanted was out of stock. Leola offered to transfer the boots to my nearest Red Wing store since they are unable to take phone orders at this time. Thank you.
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March 2023 by James B.
I purchased some work boots from here and both of the workers there were very accommodating and found them to be extremely helpful. I would strongly recommend based upon my experience.
