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June 2024 by Taoufik BM
I feel like I have to say something about the bakery of this particular location. Every time we go there it feels like nobody is working at the bakery. Is it turning into self service as well? You could be standing there for so long and nobody shows up. One time we were trying to grab a birthday cake and we had to go to the front twice until someone finally showed up and stil had to go back to fix the price. Saturday morning I went there to get donut around 9 am and the donut display was empty except for some boxed ones that the lady that was all the way inside came over after I had to ask for her help and she said that they didn’t make any but those boxed ones were half off because they were from the previous day. For as expensive as Safeway items are it is at least expected to have an equivalent level of service or abundance of products. If you’re not going to fulfill what you advertise at your bakery, then might as well shut it down or sell pre- packaged baked goods.
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May 2024 by Donna Meyer
New self-service is not a welcomed change. I hate to see this story go there.
Update: Went yesterday on their busy Friday. Only check stands open were self checkout and the 10 or less. Did not feel welcome with my full basket.
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April 2024 by Karen Caperton
I get my medications here call Carlos undertale pretty good about it I have been feeling my medication there for years very nice people
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March 2024 by Belinda Montano
Some good deals
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March 2024 by Caroline N.
Although their food selection is good, the shopping experience is depressing. Some aisles are completely locked up behind glass. The entrance and exits have barriers and gates so if you leave empty handed you must pass through the self checkout. You get the impression in there that they assume you'll shoplift and that you're not appreciated as a customer. And with their prices, they should appreciate their customers. The location is super convenient, but I wish shoppers were treated like guests instead of inmates.
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February 2024 by William A.
I lived in Fairfield for the past three years and this Safeway has a lot of rude employees. I've gone to this location at different hours but the worse time to go is at night when only the self check out counters are open and no one acknowledges you, not the person supervising the self check out area, not the security guards no one and they could be right in front of you. Last time I was there, the security guard, the person in charge of supervising the self check out, and it looked like potentially the manager or supervisor they all were chilling at the register in front of me, and not one of them acknowledged me or even bother to say hello bye or thank you they were gossiping and chilling.
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January 2024 by Alison G.
This is the most frustrating Safeway I have ever shopped in. I have ordered groceries for pick up in the past, and can't park in the Drive and Go spots because of people being parked in the spots to shop. Some of the basic items they don't carry. They only have 2 cashier's at a time, with 1 being the express line of you have less than 15 items. The food in the deli does not look fresh nor appetizing. It's difficult to find employees for help on the floor. I would not recommend this location. If you can, take a drive to Vacaville to that Safeway. This store is not it.
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January 2024 by Denise Rose
The new self checkout are awful and, humiliating . Its recording you an shows u ur self it pauses an alerts the worker to come check if your stealing often an it's unreasonable .The problem is the system isn't functioning correctly. Which is humiliating to treat everyone like a criminal. when you switch food from ur hand from right to left . I scan with my right hand because I'm right handed obviously. Then switch the product to my left hand to place it on scale so system can recognize the weight of item to verify that I'm purchasing it. The scale is on the left side so it makes sense to switch my product from my right hand to my left hand instead of reaching all the way over with my body and place it down with my right hand . It's more efficient and makes sense. What doesn't make sense is the camera scanning my entire body an questioning why I'm placing a product down with my left hand . Why is the system questioning that I'm moving the product from my right hand to my left hand. It's policing me an scanning me . Then the system accusing me of stealing an having a worker verify. Which is fine because I wasn't but the way it set up is degrading . When the system should see that the product I just scanned is the weight of the product that I just placed down on the scale. The only reason why the system should ask for verification is if the weight is off on the scale or if the product was not placed on the scale after being scanned. Not ask for verification because it's watching my hands , when the product weight is correct on the scale . That is reasonable because the system needs to verify the purchase.It happen three times to me because I had a normal amount of groceries to last about a week. This is a problem a people aren't going to put up with this .This is fairly new, and I would hope the company would reconsider fixing this. Humiliating your customers isn't good for business. Going to go back and record this happing a put this on ticktock.
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January 2024 by DeAnna Varner
Omari, our clerk was amazing! He was courteous, knowledgeable, and wonderfully respectful! I was so incredibly grateful for his help. He allowed my 9 year old to bag the groceries- He was so patient. Overall it was his kindness that made the visit a 10 in my book! Is definitely a peaceful end to the day.
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December 2023 by Alex C.
Was passing by Fairfield today when I made a pitstop to this Safeway to pick up some groceries. As many other Yelpers have mentioned, there is only 1 way in and 1 way out. This honestly did not bother me too much, although the front entrance gets rather congested if you attempt to stop to grab something displayed at the front. I attempted to pick out some fruit, but quickly decided to head to the produce section instead due to the above-mentioned reason. As well as the fact that they apparently failed to place any plastic bags at the front for me to put fruit into. While this Safeway is decently sized with well-stocked shelves, the aisles themselves are very cramped together. So it was often difficult for people to maneuver around each other while shopping. Despite this, all the patrons I encountered here were all very friendly and cordial, and we all just yielded to one another as we passed. The self-check out registers are at the very end of the store here, and also serve as the exit for people not purchasing anything. Surprisingly, despite lines at all the other registers, the self-check out registers was completely empty. Guessing the placement was not very obvious so most people did not know it was there. All of the employees I briefly encountered here were all super friendly. The restroom which I used briefly had filthy floors that definitely could have used a good mopping. But this seems to be a common problem at many Safeway locations. The parking lot was huge, but was quite full when I visited. One glaring thing the lot was lacking was cart corrals, so I was forced to either abandon my cart in an empty spot like everyone else did, or walk it all the way back to the store.
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December 2023 by Nereida Garcia
Today I went to pick up money at Uestern Union inside the store, the cashier who helped me is called PAULA, but instead of receiving real money I received 100 fake dollars, I was not careful to check the money, I went to the bank and they kept it the counterfeit bills that I tried to deposit trusting in the establishment that had given them to me, since it is an establishment that is dedicated to the sending and delivery of cash, it is the responsibility of the employee and supervisors to review each bill that enters their box, I They said in the store that they couldn't do anything, that once the money leaves the store they can't do anything, I lost my money. Be careful, it is not safe to collect money there.
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December 2023 by James Spadaro
To be fair, the staff here is very nice.. However, they lock up a lot of merchandise and it's difficult to get anyone to help. Also, they do not answer the phone... I waited 15 minutes at the pharmacy to ask a question and called 3 times while I was waiting, but they do not answer the phone and you can't leave a message
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December 2023 by Daniel Moore
JUST WENT TO SAFEWAY ON WATERMAN BLVD. , ONLY ONE REGISTER OPEN. NOW THEY WANT EVERYONE TO USE SELF CHECKOUT. PAY THERE PRICES AND DO THERE WORK. MAYBE THEY WANT ME TO USE WALMART. I WILL SHOP RAILEY'S.
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November 2023 by Jamila George
Employee let someone get in line in front of me as my baby cried and saw my pregnant stomach knowing I was trying to get out of the store and threw my receipt at me.
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October 2023 by Manuel Morillo
Based on added security measures, sad that this once nice Safeway location is becoming more ghetto
