-
August 2025 by Tomas B.V.
Excellent customer service.
-
June 2025 by Marie Cooper
Wonderful experience at the UPS store on business center drive today. Was greeted and helped by Justine. I needed something printed and mailed out and received great customer care. Would go back again.
-
May 2025 by Mindy Wilburn
The staff here are amazing, very nice, hard working and they get long lines down very fast. They always know how to fix any postal problems that come my way. Keep up the great work, guys! 👍
-
May 2025 by Avi Bhavaraju
Quick, reliable, no headaches, reliable shipping. Meets all my needs.
-
May 2025 by Crystal Martinez
Always pleasant and fast for returns
-
March 2025 by Anita C
The girl working here has so much attitude made a mistake and berated me for it. Not recommending it to anyone.
-
March 2025 by Mindy Senior
Love this UPS store. They are always friendly and super efficient.
-
July 2024 by Darika Saekow
I’m leaving a 5 star review because the majority of my experience has been good. I come to this UPS at LEAST 3 times a week and have been for the past year. I do so to drop off my packages. However, I did want to bring an employee to attention because she’s been passively rude and clearly doesn’t want to work there. Because I stop by so much and at different times, I can recognize each employee that does as well. There are many that are extremely kind (I dont know them by name but the African American lady is always the kindest and always makes sure to greet me, and everyone else is very helpful as well). But there is this one employee, she has short blond hair and is a bit heavyweight, and everytime I walk in she lets out the BIIIGGGEST sigh in the world as if I’m such an inconvenience. And I understand I can be because sometimes I bring a wagon full of packages that she has to scan in. But this is her JOB she signed up for! Plus my packages are pre-paid so the MOST she even has to do is scan them in. Nothing more. She’s always sitting in the back of the store and when she sees me or anyone else walk in, she makes it a big deal like it’s SOOO much work to get out of her chair and come help us. The thing is, I thought she was having a bad day the first few times. But this is an occurring instance and makes me not want to ever come back to the store when she’s working. Thankfully there’s a self automated drop off area, so when she’s there I just help myself instead. Today I had to do so, because when I walked in, she let out a huge sigh, and didn’t even bother coming up to the register. Crazy.
-
May 2024 by DukeFN
Horrible store, has stolen several of my packages each worth up to a few hundred $ each. I knew something was up when the employees asked what we were shipping/selling. Thinking of suing this store actually.
-
May 2024 by marvin s
The staff is always professional, knowledgeable, helpful and kind. Great place to do business with.
-
March 2024 by telmen dorj
I had a wonderful experience at the UPS store in Fairfield. Me and my husband we had to do background check at this location. The employees were incredibly sweet, hardworking, and helpful. Their excellent service made my visit smooth and efficient. I highly recommend this location! Thank you very much!
-
March 2024 by Brooks Sautner
Busy morning and both young women helped me. Excellent, prompt and caring staff.
Store clean and well stocked w/ supplies.
Will return and highly recommend.
-
March 2024 by Francisco Silva
Efficient and easy, I don't normally return things they should me how to return an item and made it easy for me for next time I can return and item I will be able to do it myself, polite & generous staffs they were vey helpful.
-
July 2023 by Christina H.
Zero Stars - Worst customer service ever. The male behind the counter has no people skills, is very sharp with his responses and makes you feel like s*** leaving the place. Good luck to those thinking about using there services.
-
May 2023 by Diet D.
Fast and convenient especially for Amazon Prime returns. Staff is always friendly and helpful.
