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February 2024 by Marie E.
Last week I had to get 2 items from this WalMart & like ALWAYS I ended up with about 3/4 bags of stuff (Oops!). Anyway, since almost EVERYthing is locked up, I needed help and Sharon was the one with the keys. Sharon was SUPER helpful & patient with me as I needed her numerous times. But the big issue was when Sharon checked everything out, bagged all my merchandise, & gave me my total! Let me tell you, I did the most embarrassing thing I could do to myself!! By habit I attempted to pay for my stuff with a compromised debit card (a new one was on the way from my bank). WOW!! I felt SO Dumb!! And guess what, Sharon didn't even make me look how I felt [stupid]! She didn't judge me! She didn't seem to be annoyed for her time getting wasted or none of that! I will always remember her for her kindness & understanding. I don't even particularly like this specific WalMart! I actually cannot STAND coming here. But if everyone responded and gave great customer service as Sharon did that evening, it wouldn't be so bad. Thank you for HER! .
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December 2023 by C B.
DO NOT USE WALMART GIFT CARDS HERE!!!!! I got a $100 gift card from my job! Used it and the cashier finally figured it out on how to use it, so I go back the next day and use the remaining $50 the whole line was held up because the cashier didn't know what she was doing. They canceled my transaction and I went to customer service. And that's where Sonja was at she didn't have a welcoming vibe at all!!! She's like what you need? I tell her and she coughing all over the place not covering her mouth! She had a hard time figuring out the card then had the nerve to say maybe it's a "fraudulent card" SMH I said no it came from my job as a gift!! Very rude! She FINALLY figured out how to use it. Looked at the bottom of my receipt and told me my balance on the card I just walked away. But do not purchase or use gift cards from Walmart!!! It's an horrible experience! They either need a training on how to use them or stop selling them!
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October 2023 by Cecilia H.
Clean, but not well stocked. Lots of parking and reasonable amount of employees. The books and electronics areas can use a little extra help and update the selection.
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October 2023 by Megan Boals
They claim to open the money center from 6 AM to 8PM but it’s misinformation that not only are they very much aware of, they’re not willing to help, or fix the incorrect information. No one could answer my questions, no one knew where a manager was… the phones never get answered. Very unprofessional and rude people.
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October 2023 by Scott P.
What's up with Walmart they never have any items on the shelves and I'm curious why they still have 10 check out isles when they only have two open usually the Suisun one is better but never perfect I think I'm going to shop somewhere else and so many other people feel the same way
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September 2023 by Susan W.
Above and beyond service from Melissa R Optician in the vision center. She was so helpful with helping find what we were looking for, and she was very nice. Best Walmart experience ever
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September 2023 by Liz O.
The pharmacy operation manager that ring me up should be sent to charm school or customer service class. Your dealing with people good customer service is a MUST.
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July 2023 by Esmeralda G.
1 star is too much. Apparently canceled my online order 10 minutes after I placed it.. when I walked in to pick it up the pick up area said it was closed even though it says it's open 8am-8pm.. it wasn't even 5pm yet. According to the email they flagged my account for fraud.. didn't elaborate or anything. And the employees were all in the back room.. nobody standing outside with the orders or anything.
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June 2023 by Debra P.
Ordered John Wick Chapter 4 for curbside pickup. Arrived at Walmart at the designated time and location. Called the phone number for pick up. The phone rang and rang and finally went to voicemail. I tried calling again and the same thing happened. I went to the shipping department and showed the manager my email and order number. He said he couldn't find my order in the system. He directed me to electronics so I spoke with a person there. He stated they didn't have any copies of John Wick 4. I then spoke to the store manager who was absolutely no help. The manager stated that maybe the DVD had been stolen. No apology or anything.
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May 2023 by Rosmond P.
This is a pretty good store or you can find a lot of stuff that you need to be careful in the food, make sure you check the expiration date. Just found something out with an expired in 2021 and it is now 2023. It's still on the shelf.
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March 2023 by Madi R.
Idk what yall on tbh. I have nothing bad to say about this walmart! Its like every other one and its not bad. I find what I need and go
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March 2023 by M N.
March 16th 6:30am Buying stuff for my home and my shop, bought a couple things for my house and before I could even pay I have a lady by the name of Mary letting me know I forgot a bunch of things, first I am sure that is her job but at least give me the chance to ring the other stuff up before you a accuse me of stealing. Second if you don't trust your customers to ring there stuff up get rid of self check out. I watch people all the time walk out with thing and you guys do nothing but watch them walk out. If I wanted to steal I would just do that. Maybe teach your people watch before they accuse them of stealing, there was no one else there. Have a great day From a Walmart self check out employee
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February 2023 by Jack Lange
Walmart money center post that they open at 6 am.. after driving down there they tell me they are aware of this mis information, and rudely send me out. As if i was an irritating inconvenience. I guess walmart diesnt beleive our time is valuable. Nethier do its workers, they do seem to think they are such a necessity they are above the consumer.
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February 2023 by Jenny C.
Staff is not trained ordered holiday pictures no envelopes given when I asked he said he was new didn't know where they were I asked for a supervisor he had to go find one and came back saying they were out she didn't even come back to check. I asked for a refund and I was asked if I wanted to go buy envelopes at the dollar store, but still pay for a service I didn't receive? No thank you
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January 2023 by Blas R.
It is a very efficient and developed shopping center "ALMOST TOTAL SATISFACTION FOR A BUYER" and why "ALMOST TOTAL"???...why do you find almost everything, from fabrics and materials for sewing, pharmacy and medicines, shoe/clothing for the whole family/watches/optics with ophthalmology service/sports items/bicycles/automotive service items/products for all pets/kitchen utensils/gardening/pools/outdoor experience & fishing tools/paints and tools for carpenters/mechanics/curtains / sheets / blankets / pillows / vacuum cleaners / chairs / tables / armchairs & sofas / ELECTRONICS (TV'S / PROJECTORS / COMPUTERS / PRINTERS / ELECTRONIC GAMES / LAPTOPS / ETC) / ITEMS FOR SCHOOL AND OFFICE / cleaning products / Hot Food Deli ( Hot-Dogs/Rostized Chickens/CHINESE FOOD/Sandwiches/Meatballs & Spaghetti/etc)/Bakery and Pastry/Cheese and Dairy Products/Fruits and Vegetables/Fish and Seafood/Butchers/Cuts and Derivatives/Frozen Foods in all give your commercial presentations/Juices and various Nectars/Jewelry and watches for the family/Implements and Items for babies/Wines, Beers, and Spirits/A very complete line for BBQ and its utensils and almost everything (ALMOST...) whatever you can need in one place and I say ALMOST because unlike other WALMART SUPERCENTERS ...in the east of AMERICAN CANYON, CA ... THEY DON'T HAVE AUTOMOTIVE SERVICE (OIL-CHANGE...) TIRES & WHEELS FOR SALE IN THE CATALOG... what if they had in their previous location in the local what is between VALLEJO & AMERICAN CANYON before opening the one of AMERICAN CANYON CA