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January 2024 by Darlene M.
Five stars for overall customer service while at Wells Fargo location. We opened a new checking account and had a very good experience. The service rep, Quentin Colter (?), helped us, along with Allison (?). Both were very professional, knowledgeable, and personable. We appreciated the excellent service they provided. We made an appointment in advance. And though we arrived a little earlier than our appointment time, the reps were very pleasant and accommodating. We didn't have to wait too long, which was nice. Also, Quentin was very knowledgeable about the different product offerings at Wells Fargo. He helped us to determine what kind of account would best serve our needs.
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January 2023 by Javier A.
I can not believe the customer serv that I ha received from Wells Fargo, it was horrible!!!!!I honestly thought they would have the best interest in the customer but I feel they are just out to rip people off????? I expected better help
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March 2022 by Orly A.
Visited this branch on 02/24/2022 regarding disputed unauthorized balance transfer check from my credit card. Yareli who assisted me was professional, knowledgeable and helpful. She answered and explained all my inquiries and I was satisfied that the disputed transaction was reversed. She's an asset to Wells Fargo bank because she enjoys her job and good at it.
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December 2021 by Edwin A.
Very disappointed in the services I received on thursday Dec 23 2021I wanted to open a new account with my family and she said you need an apptThere was no customers in site except us She could have help us. It was about 10:30amI was very upset especially she was just talking to the security guard.While We were leaving she was laughing and so was the security guardNot very professional. Very disgusting how they treated us You don't do that to customers that are 10 plus yeas as a member
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December 2021 by Cynthia C.
So I opened a new account at this location at the end of November. I thought it would be a relatively simple transaction. I brought all the necessary documents yet I have had to return twice since opening. The letter I received this weekend states I have 20 days to correct before they close the account.This isn't a good thing for two reasons.1. Plain and simple this isn't good customer service.2. You sent me a personal invitation to open the account which is why I opened the account.I dislike sharing negative feedbacks on business however, in this case they must do better.