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February 2024 by Margaret G.
Don't come here I made a schedule appointment 3 people ask me what am here for it's like their commucation is shit over here and not on time It's not even busy so I booked another appointment with Bank of America
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January 2024 by Darlene M.
Five stars for overall customer service while at Wells Fargo location. We opened a new checking account and had a very good experience. The service rep, Quentin Colter (?), helped us, along with Allison (?). Both were very professional, knowledgeable, and personable. We appreciated the excellent service they provided. We made an appointment in advance. And though we arrived a little earlier than our appointment time, the reps were very pleasant and accommodating. We didn't have to wait too long, which was nice. Also, Quentin was very knowledgeable about the different product offerings at Wells Fargo. He helped us to determine what kind of account would best serve our needs.
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November 2023 by A Pa
The teller was full of compliments about my wedding ring and how it looked like one from vampire diaries, that is until she saw on my marriage certificate that I was married to a man then she refused to cash my paycheck and became very rude. I asked what changed since the last time since this same location cashed my paycheck last month. She became very defensive and short with me and said that “first because of the amount!” My check was less than $200 more than last month. She then said that there was no way to “file” my marriage certificate. Whatever that means. This is why I am not a Wells Fargo customer. This woman was clearly being discriminatory towards me. Last month my check was cashed no problem but now there’s no way to cash my paycheck.
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September 2023 by Quartis Bush
I'm truck driver black I went to this bank the guard was unfriendly when I asked do I need sign in for opening up business account she waved her had Saud just sit in red chair then I did only few minutes later a nudget address me I told her my need an she Saud waut minute came back to tell ne I need make a appointment to open up a business account I was only black in the establishment an only one black make working in this bank no one ha a customer at there cubicle but I was denied service all because I was black.i never recommend this bank to anyone horrible service an treatment here very racist place I'm long time customer didn't mean a thing to these racist people.
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July 2023 by Braulio Soto
You go looking for help with the bank workers, and they just give you a number saying call there, “don't waste your time sitting there” call…. That's why I'm going to change my business account to Tiro Banco….
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July 2023 by Catherine P
Al who helped me was very knowledgeable and efficient - thank you so much!
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April 2023 by amanda benefield
Always under staffed 1 -2 tellers most days.
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March 2023 by Milley Nunez
Today was my first time going to this location Wells Fargo and had a great experience. Edith helped me out and she was very professional, kind, and welcoming.
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January 2023 by Javier A.
I can not believe the customer serv that I ha received from Wells Fargo, it was horrible!!!!!I honestly thought they would have the best interest in the customer but I feel they are just out to rip people off????? I expected better help
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November 2022 by Daman Singh
Worst service ever. No sense of urgency. Looks like the manager of this wells fargo location don't care.
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July 2022 by Joeyliet Gabo-Skinner
I am currently looking for a new bank. The service at Wells Fargo was really gone downhill. This branch always has huge lines due to them closing nearby branches. They have a ton of employees but 1/2 are standing around overseeing doing nothing productive for customers. They also won’t stop classless people from cutting in the huge lines they caused. They just ignore it because the customer experience no longer matters at Wells Fargo only the bottom line. Cant close accounts in branch. It is fine to cost cut but wait until more customers get sick of it and leave.
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March 2022 by Ronak Patel
Didn’t have equipment for notery services when I arrived there. You are Wells Fargo Bank. Please stand up to your name.
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March 2022 by Orly A.
Visited this branch on 02/24/2022 regarding disputed unauthorized balance transfer check from my credit card. Yareli who assisted me was professional, knowledgeable and helpful. She answered and explained all my inquiries and I was satisfied that the disputed transaction was reversed. She's an asset to Wells Fargo bank because she enjoys her job and good at it.
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December 2021 by Edwin A.
Very disappointed in the services I received on thursday Dec 23 2021 I wanted to open a new account with my family and she said you need an appt There was no customers in site except us She could have help us. It was about 10:30am I was very upset especially she was just talking to the security guard. While We were leaving she was laughing and so was the security guard Not very professional. Very disgusting how they treated us You don't do that to customers that are 10 plus yeas as a member
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December 2021 by Cynthia C.
So I opened a new account at this location at the end of November. I thought it would be a relatively simple transaction. I brought all the necessary documents yet I have had to return twice since opening. The letter I received this weekend states I have 20 days to correct before they close the account. This isn't a good thing for two reasons. 1. Plain and simple this isn't good customer service. 2. You sent me a personal invitation to open the account which is why I opened the account. I dislike sharing negative feedbacks on business however, in this case they must do better.
