-
February 2024 by Mario Perez
Extremely friendly staff. Very good prices too. Thank you
-
February 2024 by Salvador R.
I recently had the pleasure of working with Misun from WFNC, and I can't say enough good things about my experience. From the moment we were introduced by our home sales agent, Misun's warmth and friendliness set the tone for our collaboration. Navigating the process of selecting blinds for our brand new home could have been overwhelming, but Misun's expertise and knowledge made it a breeze. She not only guided us through the options available but also provided valuable insights and suggestions that enhanced the final outcome. What truly stood out to me was Misun's dedication to ensuring we were completely satisfied with our purchase. Despite the scale of our project--over 30 windows--she approached it with enthusiasm and efficiency, delivering results that exceeded our expectations. Communication was seamless throughout, with Misun keeping us informed at every stage of the process. Even after the blinds were installed, she went above and beyond to assist with adjustments, ensuring everything was perfect. I also appreciate Misun's flexibility and willingness to work within our budget constraints, ultimately providing us with a fantastic deal without compromising on quality. Overall, my experience with Misun and WFNC was nothing short of exceptional. If you're in need of blinds or window treatments, I wholeheartedly recommend reaching out to Misun and the team at WFNC. They not only deliver on their promises but also prioritize customer satisfaction every step of the way.
-
October 2023 by Michsel S.
They are the only company that would restring the Hunter Douglas Duette pleated shaded. This shade was very large and would be very expensive to replace.
-
June 2023 by Denise S.
Rarely do you find excellent customer service in conjunction with competitive prices but if you are looking for window treatments you need to checkout Window Fashions of Northern California. It started with Rep. Donna bringing out a huge selection of samples which really helped me since I am a very visual person. She had wonderful suggestions for certain applications and I am so happy with the end result in our home. The office staff is the best and truly cares about customer satisfaction. Everyone I worked with was helpful, knowledgeable and always followed through staying in contact . I really enjoyed working with Jennifer (office manager) who is wonderful and she was great at resolving my problem with one of the blinds . Their receptionist Mary is delightful and the greeting you get walking in ( or calling ) reflects the professionalism and just how nice they are. This is a company who shows that they stand behind the value of their customers. I highly recommend them !
-
May 2023 by Terri B.
I had Windows Fashion come out for the yearly follow up on my shutters. it's actually been over 2 years since they were installed. Due to Covid and others reasons I couldn't have them back out to my house. They always stayed in contact with me and worked around my schedule. When they came out they did an awesome job. They re-caulked every shutter and made sure every shutter opened and closed properly. Also replaced a shutter that had a minor defect. The crew was professional, courteous and wore booties before coming in my home. I definitely recommend them!!! I will used them in the future. Great customer care!! And that's hard to find these days.
-
April 2023 by Linda D.
Really know their products. Consultation was fast, professional. Quick and I was able to make my decision & stay on budget. No pressure either. My blinds came in and installed 3 weeks before I planned on! Will use their service again. Install technicians knew the new tech Apps to assist me with as well! Clear and concise communication. Nice I can open/close with my iPhone or the digital wall/handheld remote also. Great for others in my home as needed.
-
March 2023 by Chris Metzger
They care about your needs and work hard to make sure that you are completely satisfied!!
-
May 2022 by Bruce W.
We used WFNC and MiSun for our downstairs window coverings back in 2015. Not a very good experience. We had a TON of issues with our Hunter Douglas silhouettes as they were wrinkled in various spots on nearly every silhouette. MiSun was not communicative after she received our money, and only when I reminded her I was an attorney did she wake up and try to do anything. Some form of "you have to live with it" and general lack of care was her vibe once she got our money, and I would never ever use their company again. To this day the silhouettes stick at the bottom and lift the paint off our window sills. We recently used a different company for matching silhouettes upstairs, and they were a far, far better company (BB), and they stand by their product and came out to resolve any issues we had. Hard pass on WFNC and MiSun.
-
February 2022 by Craig N.
I couldn't be any more happy with WFNC! A great company to work with. I was looking into getting shutters for my new home so I got a couple estimates and Misun provided the best estimate with the same quality products as the others. She was very knowledgeable and catered to my vision of what I was looking for. Awesome communication! Once my shutters were in, they were able to install a couple days later. The installer was great and didn't mind answer my questions while doing his job. Keep them in mind when you are doing your research!!
-
January 2022 by Chris C.
Ordered shutters and roller shades, which came out very nice. Worked with MiSun who was really nice and to the point in sharing their color options for our window treatments. I'm giving 4 stars instead of 5 because there was some dust and debris on our window sills and on the floor that the workers didn't vacuum and clean up upon completion of the project.
-
November 2021 by Samantha L.
We contracted MiSun and her team to cover our new construction's windows and they did a fantastic job. We met with other vendors, but decided to go with her since she was effective in guiding us our best options for our budget. I really appreciate the time she spent guiding us, showing us the products, and providing suggestions what would / would not work for our rooms. She spent nearly half a day at our home and I can't thank her enough for it. When our builder replaced a missing window in our home, MiSun came out to San Jose a second time to give us treatment options for that window. It shows how much she cares about her customers. Her team came by to install our treatments twice -- the first time was for our original order of treatments and the second time was for the single window that our builder replace. During both visits the installers were respectful and worked quickly (also thanks for wearing shoe covers!). They were in and out of our home within 3 hours. I would not hesitate to contact MiSun again for any future window treatments and would highly recommend her.
-
October 2021 by Kory R.
We recently moved into a house that had Hunter Douglas interior shutters. Many of the tilt bar clips were broken and I was at a loss of where to find them since these particular ones were from early 2000s. On the HD website, it mentioned WFNC as an installer and I gave them a call hoping they could help me find the clips or point me in the right direction. I spoke to Mary on the phone and she said they could help. I went down and met with her and Jennifer. They were able to assist me in finding the right ones and even ordered the clips for me! They also gave a quick tutorial on the old shutters since we don't know anything about them. They went above and beyond when they didn't have to and that means everything! I really appreciate them and highly recommend them for your window treatments and any repairs!
-
May 2021 by Christina R.
Most professional people I have dealt with. MiSun was so great helping us choose our window covers and meeting us in a timely manner. Jennnifer at the office took the time to show us the different samples and price points. The installers came exactly on time as they have promised and windows at my new home fit perfectly. They really know their stuff and answered all my questions promptly. I would highly recommend them to anyone who is looking for quality window covers. Very happy with the end result!
-
January 2021 by Jackie B.
This review is for the sales agent only -- we're still waiting to get our blinds installed. MiSun has worked on several homes in our new community and it's no wonder why everyone keeps going back to her. She was incredibly helpful with her design expertise and helped us feel confident in our decisions. Thank you, MiSun!
-
December 2020 by ON
Misun is great .She is expert . She recommended several shades and shutter.After we had discussed a lot , I decided custom shutter.Perfect measurement, perfect color.Perfect install.I had waited a long time because of the covid -19,finally I got the Hunter Douglass custom shutters.Highly recommend.Great team.Great WFNC.Thank you very much.
