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April 2023 by One Coretrainer
Great serviceServices: Vehicle safety inspection
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October 2019 by Mike C.
I own two NGV Civics and happened to meet Mr. Day at the PG&E fuel station on Peabody Rd. in Vacaville. While waiting, Mr. Day and I started a conversation. Being unfamiliar with him, he mentioned his Wife, Mrs. Day, as being a councilwomen or something of that nature for the City of Suisun. He mentioned owning a shop and working on CNG's as a specialty. He even showed me a YouTube video depicting a NGV "hot-rod" that he had engineered. He attempted to solicit my business and said to come down and check him out. On Oct. 2, 2019, I decided to pay him a visit as a B1 service was 1,300 miles overdue. His employee Harry was watching TV in a recliner in the back when I entered. The atmosphere seemed pleasant and almost grandmotherly with pleasant potpourri smells of the season, etc. Mr. Day wasn't present at the time. Harry seemed nice enough and said that he and Mr. Day are the only ones that work at the shop. Harry asked what was needed. I told him a B1 service. We exchanged cards and I was told that Mr. Day would call me before the day was out. At approximately 4:00pm I received a call from Mr. Day stating that he had to jump start my car to get it into his shop as the battery was dead which would cost me $115.00. I told him that it didn't have any battery issues whatsoever prior to coming there. He said that if I drive it daily, there may not be an issue but to leave it sat would definitely kill the battery (I was out of state for a funeral 2 weeks ago and it sat in the airport parking lot for 4 days and fired up without an issue upon my return). He immediately became agitated at my seemingly confused state of the now current condition of my battery. He began to raise his voice and said, "Come get your car! I don't want to work for you! I'll leave it in the parking lot and you can get it out of here and take it somewhere else!" I was truly astounded I told him, "Wayne, please calm down... that's fine, just put a battery in it, no problem..." His reply, "That's gonna cost you $115 and I haven't even done an estimate yet! If you can't afford a new battery, I don't want to work for you! Come get your car!" He hung up. In his defense, he may have just had a really bad day, wasn't feeling well, who knows, but one thing is clear; my battery was perfect when I arrived and a B1 service was what I was needing done and now when I go back (I haven't even picked up my car yet; it's been 15 minutes since he hung up), I hope the battery that I came with is the same one still in my vehicle. I'll update as to the current condition of my vehicle upon p/up. Due to this complete unprofessionalism, lack of self control over the phone and pure rudeness, I would not recommend this shop to service NGV engines or anything else for that matter. Furthermore, to attempt to up-sale a customer on a product or service that isn't needed, and to lose your cool when that customer isn't taking the bait is a whole new low that you truly only think you'll see in movies... huge double thumbs down. ******UPDATE****** Upon me retrieving my vehicle, I assumed it would be out front with the keys inside. I noticed it was parked out front, no key, which meant I had to go inside. Once I entered Mr. Day was behind the counter. I approached and before I could say anything, he nudged the key toward me on the counter and said, "You want someone else to take responsibility for your car. You don't know who you are dealing with!" I removed a fob that he placed my key into (one of those marketing fobs that has the business name on it) and politely told him, "have a good day." I didn't look initially at the other reviews (poor decision on my part) when entering my review, but did so before this update thinking maybe he was just having a bad day like we humans sometimes have, wanting to give Mr. Day
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May 2019 by Russ Mitchell
You always get the service your vehicle needs, and the understanding and know how to resolve your headaches! Save yourself the hassle of a cheap oil change, and get it FINISHED with Wayne and Harry at Daytech!
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May 2019 by Jeannie Liefer
Very knowledgeable about vehicles and boats, to mention a couple. He has been there to help me in emergencies with my vehicle. Never makes me wait and does an excellent job. Gets the job done in a very timely manner. You will be impressed !!!! Thank You Wayne for all your help over the past many many years!!
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April 2019 by Yvonne Clay
he knows his stuff, go to his site and see
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October 2018 by Benito Pili
awesome place to have your cng vehicle checked. they also do a regular vehicle maintenance. awesome customer service
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January 2018 by Abigail Stockinger
Daytech auto is the best, always is straight forward and honest and I have been a happy customer from 2010 until present. Even if I move out of the area, I plan on bringing all my vehicles back here.
