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October 2023 by rebyctsipar5000 psn
Disappointed with customer service I was greeted shown where the items were I was looking for they didn't have the item I was looking for don't know if I could have ordered online and had it shipped to that store I was kind of told that here's what we got and that's it. my experience was not terrible but will definitely consider going elsewhere where. I feel like they cared more about socializing with each other. bugged me enough to leave a review employees didn't seem like they cared. overall purchase a product I didn't want because I needed to pick something up wasn't presented much of a option.
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July 2023 by Alexander M.
In addition to having a great selection of work pants, boots, shirts etc. They have a staff that is ready to go above and beyond. Luis assisted me in a return, I had grabbed tan dickies for work when I needed black. Luis came through for me and took care of the exchange on his end and even helped me in finding the new pants I needed! I am very thankful for work world and their kind and helpful staff, I know I'll be coming back for any future uniform needs!
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June 2023 by J. Abdul-Qahhar
Impressive customer service and big and tall work clothes
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July 2022 by Steve Langridhe
Went to buy Carhartt Blaze Orange shirts long and short sleeves in Large sizes! They had 0 of anything but medium or XXL ! I asked the clerk when they were going to get some in that size & the answer " NO IDEA " guess I'll spend my money elsewhere!
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June 2022 by Fred E. M.
Went to the Vacaville locations and the employees are awesome. They didn't have the size boot I needed, so we drove to Fairfield since they carried it. Got to Fairfield, the bald Mexican guy greeted us but never approached us to see if we needed help. He rung some people, then other people came in and he went up to them to see what they needed. We were ignored the entire time. I saw the boots I wanted, but I refuse to give my money where I'm ignored. We waited for a bit and nada. If we were there first, go up to us and see what we need. Your loss - I'll wait until Vacaville gets new stock!
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May 2022 by Manuel O.
I give them a 2 star rating just because the composite toe shoes I was looking for were in stock in my size . With that said, I bought some timberland pros that began ungluing at the tip of the shoe in under 1 month! I took them in with the receipt on a Sunday and the first thing the young sales kid says is " yeah , this isn't a defect it's cosmetic". Really? Glue coming undone is cosmetic ... I say it's a poor glue job. I argued that point with him, referencing my days in retail where shoes were returned for defective glue jobs commonly... he was adamant that he couldn't return them without his boss present, because he 'didn't want to get in trouble' lol . He asked if I could come back on Monday when his boss would be in. I live in Oakland and stopped there on my way to visit my dad I thought it being a chain store I could spend my money there and feel secure in my purchase. I took my loss but will never shop there again. I'd rather go to a small mom and pop work clothing store anywhere else.
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February 2022 by Richard F.
I went to this store several years ago. I bought some work boots at the time. I haven't been back since, even though the boots were OK and lasted a long time. The reason I haven't fone back was the rather hostile attitude of the salesman I dealt with. He was way less than helpful and treated me like I was an idiot. His demeanor was bordering on hostile. Reading these more recent reviews by others who have been there in the interim, it would appear that my experience was not unusual, more like common. What a pity. They had some pretty nice stuff for work in stock and I might have gone back, but I really don't appreciate being mistreated. I don't want to be pandered to, but at least treated with civility! They either have found a durable market niche, or they have a dedicated population of customers whom they don't abuse. It would be interesting to see their customer demographics. Out of curiosity, I might go back and see if anything has changed ...
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January 2022 by Juan R.
Called To make sure they had a specific size Carhart they said yes came into the store and they did not have specific size Carhartt what a waste of time
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December 2021 by Emerita B.
We waited in line for 20 mins. There were 3 different cashier changes while we waited in line. The bald little Mexican looking dude is rude as hell! He was helping a lady in front of us. She wanted to return some items and he told her that he needed to call the person, named on the receipt, he hung up the phone and said apparently you didn't pay your phone bill the call can't go through. That was uncalled for and very unprofessional! Used our business card to pay for our items & he said do you have an id with this name on it ? We said it our business card, he insisted on the I'd with a name of our business on it. He's a moron! While we were walking out he yelled at a man for not having his mask all the way on, which the man was putting it on while coming in. He needs to be let go or work on his CUSTOMER SERVICE!!!! He WILL run business away with that attitude he has!
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December 2021 by Ramon R.
The people working are the worst, they treat you like they don't want you there. Just horrible service.I will stop coming here for work boots..
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December 2021 by King CRAB
Always have a great selection and friendly staff.
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November 2021 by Aka Ollo
Very helpful staff and friendly
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November 2021 by M-Opera Ge-No
Staff was helpful. In and out with what I needed. Will come back.
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September 2021 by Cindy Mellomida
Needed a basket weave belt for my daughter they had great selection and the employee was superfriendly
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September 2021 by D
Chance a young male as one of the sales attandant was really respectful, helpful in helping me to find some work pants. He was very pleasant and kind. Wonderful customer service as I enjoyed my experience here. Thank you, Chance
