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August 2022 by Dana Chick
I was good distance away from my house, I stopped in to get something fixed, they were able to get on it immediately and have it fixed within an hour. Felt much better about the issue with a long ride ahead of me.
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June 2022 by Marco R.
Don't ever recommend this place is a horrible service, took my bike to get brake cable and speed cable change and they took 5 weeks and they only change the brake cable and still pay over $255 dollars , the owner it's full of garbage always putting all kind of excuses, really bad experience don't recommend anyone to Take there bikes here....
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April 2022 by Kamran D.
Worst customer service EVER. Took my bike in for tuning/carb issue with a quote of two hours of work needed. Wanted to see how this shop is timing/customer service before bringing in my other bikes. It actually Took a week for them to get to the bike without telling me anything in time being. I called and they said it needs a new rebuild kit for the carb, then several days later it needs new gas and carburetor so they asked for deposit to order the parts. I gave them a huge deposit which was more than the parts costed. A week goes by and they didn't order the part nor did they let me know they couldn't find so they directed me to but it on eBay for them, smh!! Took me 5 minutes on eBay to find brand new. Item arrived in three days but on a Saturday when they closed. Took the part in Tuesday and they didn't know when they could get to it. Then i get a call from them asking me to get them gas after i already paid for them to do it themselves. They finally get the carb on but didn't tune it which takes 20 minutes according to the guy on the phone. I had to call daily to find out whats going on because they wouldn't keep me informed on what's happening. Then they give me etc and of course, they couldn't even do it on time so i had to delay plans to wAit another day because they wAited WEEKS to check the spark plug which should've been checked while performing the diagnosis of the bike. Whole process took over 1 month for a simple two hour job. They had the nerves to blame me because of part taking a while to get to them which took less than a week. Plus they kept telling me how they're busy and have others to work on, as if my bike was a side project and not a job. When picking up bike, they didn't even give me the brand new oil i provided to them as well. I CANNOT imagine how many months it would take to have the upper or lower rebuilt, ill avoid this place when the time comes. This was a short version leaving some stuff out. NEVER will go back nor recommend to any of my moto friends/family. I called several shops, they laughed and told me that this bike would've be done in two weeks max since its a little job.
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March 2022 by Tim Collier
Great shop great serviceHasn't let me down one time on my triglide or fatboyLast two years has been rough getting parts fast but that's not their control so I get itBig upps to Cheese for always takin great care of my toysThanks again see you soon
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February 2022 by Nashid M.
I will never do service with them again. I took my brand new dirt bike to them to get a upgrade carburetor, I didn't hear from them for a month. So I decided to call to check on it. I was told the carburetor I had brought them wasn't the correct one. So they ordered what they thought was the correct one but that didn't work either. Finally we just decided to just put the bike back together and I get no upgraded carburetor. Now here we are 2 months later and now my gas tank is leaking due to manufacture defect. I was told they can fix that but that was 3 weeks ago and I still haven't heard from them. Funny part is I have a 4 wheeler as well took it to another shop to get dyno tuned and jetted they had me in and back ripping in 2 weeks but these guys can't upgrade carburetor or simply weld my gas can back what a joke. lesson learned never ever do business with them again!
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February 2022 by Amidaus
Throughout this entire experience everyone I spoke with and was helped by was extremely kind! Spoke over the phone at one point about getting repairs on my Honda ST1100 to figure out why it's no starting. Talked about getting it in, even came out to tow the bike, unfortunately on arrival they said they wouldn't be able to work on my motorcycle as it similar to a goldwing, which takes a LOT of time to work on (the whole reason I didn't want to work on it myself.) Which I understand why the mechanic doesn't want to work on Goldwing's or bikes like it. Just got my hopes up to have them dashed at the last second. Still, excellent customer service and while I completely understand the reasoning for not working on the bike, I'm still disappointed. Would love to have left a higher review as I have said everyone was very kind, but ultimately I never ended up getting my bike serviced which has left me looking for other shops.
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October 2021 by Larry Cameron
Really great people to do business with, it's what costumer service is all about.
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September 2021 by Forest B.
Watch out for young's cycle performance. Put down 1500 for a used motorcycle. Wife wouldn't let me have it ...oops. Called three days later and many times during the week to contact owner about return of deposit. No contact by owner until 9 days in which he informed me deposits are non refundable. I'm not the sharpest stick in the box but even I know there is a 3 day cancellation policy in the state of California. Now I have to process small claims court. Beware they are not a reputable dealer.
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August 2021 by Ken Sutton
This shop has been a loyal supporter of Ride For Kids since 2019 and I want to thank Cheese, Robin, and the rest of the shop for their continued support!!!
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August 2021 by Joseph Puderer
I wish I had something good to say.
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July 2021 by Matt Harris
The people are the best! Down to earth real people. I am looking for a dirt bike and they have them just they are a new untested brand. Well priced.
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June 2021 by James REID
Getting work done at Young's is like doing it with family. The expert knowledge comes with every project you decide to do, they explain multiple ways of getting your vision complete so when you leave your vision becomes exactly what you want. Thank you Young's employees for everything.
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June 2021 by Antonio Bradford
Great place fix my motorcycle fast
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May 2021 by Terry M.
When I was looking for a used Vespa I came across one that was at Youngs cycle shop. I called twice and inquired 1. If it was mechanically sound, and 2. Would make it to to my home in Fresno if I rode it there. The Vespa exceeded my expectations in performance, and soundness during , and since the trip. From my experience purchasing a used bike, I feel that they are very credible in their assessments of them. TMoulton
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March 2021 by Kathleen Conklin
We did a consignment with Young’s Cycle’s in Fairfield, CA. We Highly recommend this Cycle Shop to do your business with. We dealt with “Chris”. He was Friendly, professional, knowledgable, efficient and HONEST. He sold our consignment in a short amount of time. We ended up making more $$$ than we expected. The transaction was quick and smooth. Thank-You, CHRIS !!!