“I've not really used our newly installed Wifi and landline from SCTC (it's been installed as a backup for us for Starlink) - BUT - the experience from cold calling the office to the ultimate installation experience has been FANTASTIC. I was really upset when I called them for the initial estimate because the Starlink we have failed and we were told we'd be six weeks without Wifi, but the customer service and sales team handled me carefully and with respect and then the guys who came to install were kind and abundant and great to work with! I'm kinda of looking forward to the day Starlink fails again so I can really put the actual system to the test here!”
“Kevin came out to install our internet on move in day, and he was absolutely wonderful. He was so sweet, knowledgeable, and professional, and you can tell he truly loves what he does. It was honestly one of the best installation experiences I’ve ever had. Quick, smooth, and stress free.
This is my first time using Cox as an internet provider, so I can’t speak to the service just yet, but if it’s anything like the install experience with Kevin, I know I’m in good hands!”
“Very clean. Lots of customers and not enough employees. I was lucky, after approx 40 minutes an employee went be asking what we needed and she promptly brought me a new remote control.”
“Ander was awesome! He helped answer all of our questions and gave us additional advice that helped us immensely with the purchase of a new phone and plan. Thank you!!!”