Cox Store in Oceanside offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices, all designed to help customers stay connected. The store is known for its clean environment and courteous staff, who are dedicated to providing personalized support and exploring exclusive deals for Internet and mobile plans. Many customers appreciate the quick and efficient service, often highlighting the outstanding support from team members like Brandon and Daniel. These employees are praised for their professionalism, clear communication, and ability to resolve issues effectively, turning potentially negative experiences into positive ones. However, some customers have expressed frustration with customer service over the phone, mentioning difficulties in understanding representatives. Overall, the store is committed to delivering reliable service and a smooth in-store experience for all visitors, making it a go-to destination for tech upgrades and support.
The Store is clean and the workers are very courteous, but God forbid you gotta call cause you will get a foreigner that you cannot even understand
December 2024
Brendin was very helpful. Thanks Brandin for helping my elderly grandma get her account and equipment all worked out.
October 2024
I received the best customer care from Daniel and his supervisor Edwin P. I will definitely contact headquarters shouting their accolades! Thank you for a job well done! DButler
