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“Danielle at the East Bidwell/Folsom, CA store is so helpful and knowledgeable. She helped me and my son trade in an old phone for a new phone today. She was very friendly and we did not feel rushed. Great customer experience. I would shop there again.”
“This gadget store is awesome!! Great customer service. He goes over and beyond for his customers. I’ve been goin here for years!! Prices are great and if they don’t have something they will order it for u if they can.”
“Exchanging my obsolete internet gateway for the offered one was about as easy as it gets. The T-Mobile crew at the store on East Bidwell near Blue Ravine was very helpful and patient.”
“The staff were incredibly nice and knowledgeable about store products and promotions. I was able to switch over to AT&T super fast and get my new phone. Will definitely be recommending this location to others.”
“Shane was absolutely amazing today. He went above and beyond to help me resolve an issue with Verizon Business. I had been on the phone with them for four hours before I came into the store, feeling quite defeated. But Shane took the time to assist me in making call after call and stayed with me for two more hours. He even reviewed my account and spoke on my behalf when I was wrongly charged a fee. His professionalism was instrumental in helping me resolve my issue. I can’t express how much his exceptional customer service meant to me today. Shane is the epitome of an employee who goes above and beyond. I’ll definitely recommend this store and Shane to anyone who needs help.”
“I talked with Nikki at T-Mobile, Palladio store and found her to be extremely well versed with their product line. She was very accommodating on the time to see her and get the new services setup. When I reached there, she had started on the package I needed and helped with setting up the account, transferring the number, etc, etc. All this would have taken me half a day on my own, but with her help, it was a seamless setup. Robert (her team mate) also helped to expedite the paperwork. All in all, an exceptional service and experience.”
“I came to the infinity store to change my AT&T Internet services and switch over to infinity and I was so amazed by all the high tech equipment they have and they’re very advanced and knowledgeable, as well as professional I definitely recommend anyone needing Internet service to check them out”
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“This store is always my go-to. They helped set up my FirstNet account and saved me over $60 a month when I switched. I even drive from Elk Grove every time I need help with anything AT&T-related—definitely worth it!. ASK FOR DJ!!!”