The Xfinity Store by Comcast in Folsom, CA, located at 2763 E Bidwell Street, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can easily make payments and manage equipment exchanges here. Reviews highlight the store's attentive and helpful staff, particularly praising employees like Subaya and Jocelyn for their exceptional customer service. Jocelyn assisted with a router return and provided valuable billing advice, while Subaya received accolades for her dedication, assisting a customer for nearly two hours to resolve issues and ensuring satisfaction among all clients. Stephen is noted for efficiently managing busy store traffic and facilitating quick equipment returns. Customers consistently report positive experiences with the friendly and courteous staff, noting their willingness to help, especially for those unfamiliar with technology. The overall atmosphere is welcoming, making it a recommended destination for anyone needing assistance with Xfinity services.
Great customer service working with Devin. Thank you Devin.
August 2026
They had 2 to 3 people organizing the line and one person actually problem solving. He was excellent but I was 'next in line' for over an hour.
August 2026
I came to the infinity store to change my AT&T Internet services and switch over to infinity and I was so amazed by all the high tech equipment they have and they’re very advanced and knowledgeable, as well as professional I definitely recommend anyone needing Internet service to check them out
