NAPA Auto Parts in Folsom is a reliable store that offers a wide range of auto parts for cars, trucks, farm, and marine vehicles. The store aims to provide quick, safe, and easy service to customers through various options like curbside pickup, delivery, and in-store shopping. With over 6,000 stores and 16,000 AutoCare centers, NAPA is committed to serving the greater Folsom area. Customers appreciate the helpful and friendly staff, especially mentioning a helpful employee named Jill, who is described as intelligent, patient, and kind. Jill quickly assists customers with their needs, such as windshield wipers and tail light bulbs, often providing installation at a good price. Many customers find the store well-organized and the staff professional, making their shopping experience comfortable and efficient. The staff also shows readiness to help in emergencies, providing extra support during breakdowns. The store is also valued for having hard-to-find parts, like those for classic cars, and being capable of handling specific needs, such as winterization for RVs. Overall, NAPA Auto Parts in Folsom is known for excellent customer service, helpful staff, and a wide selection of quality parts, making it a go-to place for auto needs.
Helpful employees. I got a car battery for a good price.
February 2026
Went in today to get some fluids for my Mini ended up having to get a new battery as well after a free test. Jill and Renee were wonderful. Very friendly and helpful Jill even let me borrow her personal tools to swap the battery out onsite!Always have preferred Napa over the “others”. Go here if you want great service!
July 2023
These guys are the best! Of all the Napa stores I've ever been to, this is the best location. The others are good, but this one is great!!