PetSmart is a leading pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of pets and their owners. They provide a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many store locations also offer services such as dog grooming, pet training, pet boarding, pet daycare, and adoption. The grooming services received high praise, with staff like Dominique being recognized for their kind and professional care. Pets are often described as happy and well-cared-for after visits, with owners appreciating the clean, shiny coats and pleasant scents. Customers also value the helpful and knowledgeable associates who assist with product selection, ensuring they find suitable items for their pets. The pet boarding and daycare services are described as top-notch, with friendly staff providing excellent care for pets during their stay. Special themed events and reasonable prices add to the positive experience. Overall, PetSmart is seen as a trusted and caring place for pets, offering quality products and services that prioritize pet well-being and customer satisfaction.
Very nice staff! Always get greeted with a smile when we go in, and my dog loves going there to get groomed.
March 2024
Very friendly and associates were so helpful. I relay heavily on their knowledge. They asked qualifying questions to make sure I left with something that would work for my pup... and it did!
February 2024
It was a great experience scheduling a grooming session for my pet. Quick and easy check in and a call to pick up made it very convenient.