U-Haul Neighborhood Dealer offers a great rental experience, highlighted by the professionalism and friendliness of its staff, including Travis and Jacob. Customers appreciate the high level of customer service and the convenience of having a rental facility combined with a filling station. Many have noted the easy transaction process, with some stating it was the best rental experience they have ever had. The updated technology at the location allows for quick rentals and returns, often completed in under 10 minutes. The friendly and helpful staff ease the stress of moving, and the reasonable prices make this location a preferred choice for future rentals. Overall, it is a reliable option for truck rentals.
Excellent customer service. Being able to drop it off at another location without a penalty fee was great!
September 2025
As Good as it gets as it pertains to the U-Haul industry. You show up and they've got you in a truck within minutes and allowing you to get on down the road and do what you need to do. When you return you fuel up and then hand it over to them and you're good to go. They handle everything else.
July 2025
We've rented from this location several times and they've always been so helpful and kind. As long as we live in Folsom, we'll be doing all of our uhaul renting from this location.