CVS Pharmacy y más is a location where the staff are consistently noted as being awesome, five-star people who work hard to help customers. Reviews indicate that the pharmacy often has a backlog of people waiting for prescriptions, and it frequently seems short-handed, which can affect service and lead to long wait times. This understaffing sometimes means there is only one cashier, creating difficult waits for customers with disabilities or those who cannot stand for long periods. The photo printing service receives particular praise for customer care, despite occasional delays due to large influxes of online orders. Even when technical issues halt printers, the staff members go out of their way to resolve problems and complete prepaid orders, demonstrating excellent service. While the place itself may sometimes seem busy or understaffed, it is emphasized that the people are what make the location shine. Patience and kindness are encouraged, as the staff work diligently to serve everyone.