Hertz Car Rental - Fontana - Sierra Avenue

Car Rental
Hours: Hertz Car Rental - Fontana - Sierra Avenue offers a wide selection of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers can easily book online or through the free Hertz app, which is user-friendly and helps manage reservations. The staff at this location, especially the managers, are highly praised for their professionalism, speed, and attentiveness. Many reviews highlight the excellent service provided by team members like Ron and Cic, who go above and beyond to ensure a positive experience. Ron, in particular, is known for his superb service, attentiveness, and making vehicle selection smooth. Customers appreciate the welcoming environment, the ability to wait inside during vehicle drop-off, and the overall friendly attitude of the staff. The office has earned a loyal customer base, with some noting they have been renting for months and prefer Hertz over other companies like Enterprise due to better prices and offers. The Hertz app is highly recommended for quick reservations and reminders, adding to customer convenience. However, some challenges are noted, such as limited vehicle availability at this location, which can lead to inconveniences and the need to accept whatever vehicle is available. There are also concerns about staff friendliness at times, possibly due to high workload. One customer experienced a double charge, which caused disappointment, but the company responded quickly to resolve the issue, demonstrating good customer service. Overall, Hertz at Sierra Avenue is seen as a reliable and efficient choice for car rentals, with a strong focus on customer satisfaction and quality service.

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1. Fontana, California