The O'Reilly Auto Parts store #5564 in Fontana, California is a well-stocked and conveniently located auto parts shop. The store offers a variety of services, including free battery testing, wiper blade and bulb installation, and brake rotor and drum resurfacing. Customers praise the knowledgeable and helpful staff, who take the time to ensure customers get the right parts and provide excellent service. One customer had a great experience with Carlos, who helped them replace an old, crusty battery. Another customer was impressed with the sales associate who carefully verified the correct alternator for their return. Many reviewers highlight the friendly, professional staff who are always willing to assist, whether it's a quick part purchase or more involved repairs. The store is often busy, especially on Saturdays, but customers appreciate the well-stocked inventory and ability to check online before visiting. With over 6,000 locations across the US, O'Reilly Auto Parts is a reliable destination for all your automotive needs.
Old lady that works here has a terrible attitude. Idk if it’s the menopause or the fact that she works here but she needs a job that’s not centered in customer service because she’s rude and unhappy
June 2024
We were passing through and having car trouble and had to catch a plane and it was Sunday so no me mechanics were open and Rosemarie went above and beyond to get us back on the road and we were able to finish our trip and make our plane on time. She was a true professional and we can't thank her enough.
November 2023
My battery was old and Crust, and Carlos, the O'Reilly customer service rep, helped put a new battery on. Very polite and knew how to put the battery on. Great customer service ?
