Quest Diagnostics offers COVID-19 antibody testing by appointment and features routine lab tests, pediatric specialty, and wellness screenings. The location is on the corner of Mango Avenue and Sierra Lake Parkway. The whole staff is often described as kind, professional, great, and skilled, with specific praise for phlebotomists who are knowledgeable and able to make the blood draw process easy and comfortable, even calming nervous patients. Many recommend the lab and plan to return. However, experiences with wait times can vary. While some note the process is fast, others report long waits even with appointments, finding it annoying when the staff is behind. There have also been isolated issues with computer systems being down, which can prevent tests and frustrate people with appointments. Patients are encouraged to schedule online and bring their orders. Results are available through the app.
The staff is very helpful and polite to me and everyone that comes in
June 2024
Everyone is always great. But your rep Dystinee was exceptional. I am a Cancer patient. She was very kind and skilled and went above and beyond expectations to provide great service.
May 2024
I love the easy and quick check in with appointments on my mobile phone.