-
March 2024 by Diana Becerra
Had an amazing experience at this Ulta! Bre helped me shop around the store for a good concealer, powder puff and recommended I try a powder out. The store was also fully stocked when I went in. Needless to say I had a 10/10 experience!!
-
February 2024 by Lilah
When I come shopping here never disappoints. The workers are so nice and helpful. Recent visit a worker with pretty colorful hair helped me pick out a mascara and It’s my new favorite one. Thank you!
-
February 2024 by Katya Lugo
Excellent products and good service. I love pampering my hair
-
January 2024 by JEN MILLS
Literally have been waiting for a pickup order for over 5 minutes and 5 employees have said I'll be with you and start helping other customers. I literally could have picked the stuff out and got in line by now. Ridiculous
-
July 2023 by Monica G.
Went to get some foundation by far the best customer service I have gotten In a while was helped by Jackie and she sold me the most beautiful foundation and color matched me perfect! I will be back thank you Jackie for all your help and information will be back soon to see u again !
-
May 2023 by Marisa Miotto
I was given a very nice moustache wax. It was so easy& a good price too.Now I want to get my hair doneto celebrate my Mamma who turns 90 years old the end of this month.I'm excited to try a hair color now. My last experience was not good .I got a butterscotch color when it should have been a blonde shade? My little sister meant well ☺️❣ Also I have to thankMarlene (?) for being very kindto show me the water fountainafter my moustache waxas it was so hot that day & I needed that. God Bless YOU??. Marisa
-
May 2023 by Beatriz R.
I had a haircut and ended up having chunks cut off when I asked for framing layers in the front. Disappointed...don't recommend this place.
-
May 2023 by Aleyda C.
The young lady with the curly hair and glasses was such a help! She was so sweet and had so many good recommendations, the tinted sunscreen she recommended me was perfect, give her a raise please !
-
May 2023 by Jennifer Gomez
Thought I would take advantage of Ulta’s 21 days of beauty and purchased a Tarte Shape Tape concealer at 50% off. I went to pick up my order, came home and opened my bag only to find that they gave me a travel size concealer rather than the full size I had ordered. I called Ulta to let them know of the mistake, spoke with Jennifer and she advised I can come in to swap the travel size for the full size one I bought. I was a little annoyed to have to go back but I wanted to get what I paid for so I went back in. I believe her name was Samantha that helped me, I explained what happened and Jennifer overheard and advised that she had spoken with me. Samantha asked to see my order so I showed her my email and she went to get the concealer. She came back to advise me they didn’t have the color I wanted in stock. I asked what was I supposed to do since I wanted the product still and she advised me to go to another Ulta to swap it. Are you kidding me? I even asked her so I have to go to another Ulta to explain your stores mistake? She said yeah it will be fine, they’ll give it to me with no problem. The problem is your employees want me to go to another store to correct your stores mistake which is unacceptable! I was not given any other option. Sad to say that I don’t feel like I will be back to spend my money here since nobody was considerate of my time.
-
May 2023 by Nicole Lancaster
The girls that work here are just not friendly. Like 1 out 5 is nice and friendly. Didn't have enough associates to help either.
-
April 2023 by Myra C.
I went this Saturday, that store is so dirty, the counters where the merchandise is on is super dirty, it looks like that store hasn't been cleaned in so long .
-
April 2023 by Tania Torres
Amazing customer service …!!! The store was extremely busy but Jackie did an amazing job helping me look for all my beauty items ! She was extremely helpful and was able to answer all my questions !!! Overall ,Jackie did an amazing job guiding me for the best make up products I wanted for my skin type !!! ??? so happy with my purchase!
-
March 2023 by Ash L.
I would avoid this ulta at all costs! They have a terrible management team. I've given this location multiple chances and they continuously let me down. Came in tonight 3/31 approx 8:30 whatever manager on duty wasn't even trying to resolve our issue . The cashier asked a question on our behalf and the manager seemed to not care or try and help. My wife and I spend money at this location and she recently got an ulta card and they wouldn't honor the 20% . Guess back to Sephora we go! In this economy you would think customer service would be top tier or at least offer decent common courtesy, well not at Ulta, or at least not at this location!!!
-
March 2023 by Caresse Matus
Deya, Ashley, and Jessica thank you for the experience you gave me. This specific location was incredible, amazing, impeccable, awesome, all the great words. These ladies were beyond helpful, they supported me on my concerns and connected with what I needed. They brought me to several products instead of trying to hard sell me on one and gave me options. They were kind, down to earth, really relatable, and held a caring demeanor!!
-
February 2023 by LisaMarie S.
Today I went in the store for color matching of some new foundation and I asked the first employee that I saw , although she was busy at what I remember, stocking shelves , she was ready to help out. Not only was she a good listener and super eager to help , she was a tremendous help, very informative, patient and such a sweetheart. She helped me way more than with just foundation, she made me feel so comfortable asking for help with contour, blush, and so on. I've been hesitant to goi g in and asking for help because I can't say that I've had good experiences with other employees in this store but Alexis really made my day and exceeded my expectations and beyond. I made sure to thank her yet I feel it wasn't enough, I hope everyone that reads this review will find it useful as well I hope her manager recognizes her great customer service. And to Alexis I wish you the best and again thank you for everything, you're such a sweetheart
