The United States Postal Service location at 17227 Newhope Street offers walk-in passport services. Customer experiences at this post office vary, with reviews describing it as 50/50, noting it can be a great time or a nightmare. Service quality depends on the teller, with some staff members described as very helpful, professional, warm, efficient, knowledgeable, and competent. Specific positive experiences highlight quick and pleasant passport processing, with customers reporting being in and out or having multiple passports completed within 30 minutes. However, parking is usually noted as a joke and lines can be long. While some have found the place cold and impersonal, others have had contrary, fully gratified experiences. It is not considered the worst post office, but a quicker alternative is suggested off Susan Street.
A post office is a post office. I was here today at 12:15 PM and only two people waiting in line. There were plenty employees keeping any type of waiting to just a few minutes. There are two handicap parking spaces. However, if you don't know exactly where it is, it may be a little difficult to recognize the building.
June 2026
It was there at the location. However it was closed due to the holiday today. But I will be back tomorrow.
Plenty of parking, air-conditioned, decent svc. Also something you don't see everyday....an actual MAILBOX out front. Can you believe it??? Well its 1 there. Feel free to use it. Nice sized USPS.
March 2026
Excellent service, person at the front was very quick and efficient, straight to the point. There was no line, got in and out in under 5 minutes.
