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“11/10 service. Cassandra in parts treated my difficult cross border order like a true professional. Communication, attention to detail, timeliness - the best I could have hoped for. All sales professionals should strive to be like Cassandra. Thanks again, -Craig from Kelowna, BC - Canada”
“Professional and extremely prompt and courteous service. Equipment delivery on time, and in fact early. When inquired about future usage whenever available customer care immediately responded to customers needs. Highly recommended and Thank you again. Appreciated.”
“David the manager is awesome, this was so stress free to get into a rental while my car was being worked on, I didn't even have to go into the office, they came to me!”
“I want to thank the people at this location they helped me even when I had a problem they assisted me to get the job done.The general manager was courteous and really helpful.”
“This is the best service shop I have been to in my 7 years as a truck driver and year and 3 months in drive away. I arrived by tow truck with a Ryder unit at midnight (Ryder Fresno CA). The on call service tech Jeff came to meet me at 1am to diagnose the issue so they could be proactive in the morning. When I woke up the next day it was Jeff bright and early knocking on the truck door and ready to go.
What I thought was a transmission issue turned out to be a derate because of a broken DEF sensor. They replaced the sensor but figured out the Derate was actually caused by an electrical issue. I was on the way for time with my family after this load and they let me know promptly that about the electrical issue. At this point I had contacted my company and was filling out the breakdown paperwork when the manager came up and let me know Jeff found and fixed the electrical short and I was good to go!
I couldn’t believe it!!! I haven’t seen this caliber of service for years, since techs have become more reluctant to do roadside repairs (understandably due to the danger). When I got towed here I expected delays. But what we got was diligent service. Jeff stayed with the job until the job was complete. My dispatcher was so surprised as well. We’ve never had a service department work so diligently to fix an issue before.
Not only that: when I hopped in the unit to go to the Ryder fuel island Jeff had already filled it up!!!!
So grateful to these guys. They are Heroes.”
“Ry-den is the best and only service and sales center I the center of the valley who does Fuso and Isuzu. I have been taking my class C trucks there for a long time. Super professional and reliable.”
“It was Great, I showed up, they had the truck ready and then Rigo Torres said to his guy " My man, there is no Gas in this Truck?".... so Rigo Torres asked politely, cause Rigo respects his fellow Workers so he asked if the guy could possible go and procure some Gas.... I swear, uhaul would just point to the nearest gas station and call it Petrol... Go see my Guy Rigo, he will 100% Help you out... He is the best.... Employee of The month I say!!”
“friendly and respectful staff, at rental as for Sheila very nice personality knowledgeable of the trucks.remember to ask for a truck with the DEF tank on the left for truck stops have DEF on left pump.thank you Sheila for your genuine personality”
8:30AM - 7PM
4711 E Cesar Chavez Blvd, Fresno
Truck Rentals
“The ladies here at this location rock! Super thankful for their kindness and advice. Moving isn’t fun and always stressful. They all made me feel at ease and helped me get everything I needed to have a safe trip. They also have a lot of stereo products and check cashing. Thanks again!”
“I made a reservation 2 weeks in advance online through U-Haul directly and received a confirmation email. A day before my reservation a U-haul representative gives me a call that the truck I needed was not available in Selma like I had reserved but rather in Fresno. I was very disappointed and upset. I was not happy with the service. I cancelled the reservation. I needed to use U-haul services again and this time I decided to call Felipe's Auto Service directly to book my reservation. The entire process was very smooth. They have great customer service. I will continue using U-haul because of Felipe's great customer service and attention. If it was in U-haul's service alone I would have given it 0 stars. I'm glad I decided to call directly. Thank you for providing excellent service, Felipe's Auto Service.”
7AM - 7PM
749 N Blackstone Ave, Fresno
Truck Rentals
“I was doing a local move and the truck worked fine - it was clean and solid. The checkout and check-in processes were extremely easy. The truck I had rented engine light came on when I was actually on my way to return the truck - so I just went ahead and took it and let them know. Overall great renting experience with this particular Uhaul facility. Staff were all friendly and helpful.”
“Good service, just that there was a miscommunication on billing. The lady was happy to check and verify everything. Plus corrected the error and had us out the door in no time. Especially since we were the first to arrive at 8 am.”
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“This place is awesome Highly recommend!!! Joel was a Super cool Guy. He helped us even tho he was busy. He helped us out n prayed for us too That’s so fantastic . He has great costumer service ? Thanks Joel ?”