Citi is a financial services company that offers a wide range of products and services, including digital banking, mortgages, personal loans, small business banking, credit cards, and investment services. The bank's staff are described as extremely helpful, resolving account issues quickly. While the branch location may be inconvenient, the manager is said to be customer-oriented. One customer specifically praised an employee, Noopan Gupta, for their professionalism and helpfulness in resolving a lost card issue.
This Citibank branch is the best. They always resolve account issues that I wasn’t able to resolve with other branches within mins.Staffs are extremely helpful
April 2023
Don't underestimate this small bank. The branch manager is customer oriented. The only issue is the location is a little bit hard to get in and out. And the parking is limited.
June 2022
Really bad customer service. I had appt at 11:45am. And I arrived at 11:30am. They keep skipping me until 12:30pm. I waste my time on the couch for 1 hr. And other customers came after me also get served before me. It is ridiculous.
