CosmoProf® in Fremont, CA is a leading distributor of professional beauty products, serving licensed professionals exclusively. The store is known for its wide range of high-quality products including hair dyes, perm solutions, and light highlights, often used for Korean style perms and fashion styling. Customers praise the friendly and helpful staff, especially noting the exceptional service provided by Princess, who is described as competent, kind, and intelligent. Many appreciate the store’s knowledgeable team, with some customers expressing a strong loyalty and willingness to travel longer distances just to receive personalized and outstanding service. The business emphasizes its commitment to creating beauty through excellent design and expert techniques, highlighting its status as a trusted source for licensed beauty professionals. Overall, CosmoProf Fremont is recognized for its professionalism, high standards, and dedication to helping beauty experts achieve their creative vision.
My visit tonight was great. From calling the day before to check stock to dropping by tonight, Princess, the person running the store was wonderful, helpful, kind, and charming. Wish they made more of her!
March 2020
The store itself is pretty well kept & organized thus the four stars, but customer service is horrible. Was a regular customer, but I won't be returning any time soon. Hopefully they hire new staff soon!
February 2019
I've been coming here for many years now and this place always has what I need. Returns have always been smooth and easy. Customer service has improved with newer staff. This is my go-to spot for beauty supplies!
