Hertz Car Rental - Fremont Fremont Blvd HLE

Car Rental
Hours: Hertz Car Rental - Fremont Fremont Blvd HLE offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks, for customers to choose from. The service desk assistant branch manager, RAJ Kaur, is described as very helpful and experienced in ensuring customers' needs and requirements are met. One customer had an issue with the condition of their rental car, which had scratches, a windshield chip, and unwanted items left behind from the previous renter. The manager, Aroma, took the issue seriously, inspected the vehicle, and promptly provided a replacement that was clean and comfortable. Another customer experienced a strong chemical air freshener smell in their rental car and was charged a cleaning fee upon return, which they were able to get credited. The customer noted that while this experience was not ideal, they would try a different competitor next time. Despite the occasional challenge, the majority of the reviews highlight the excellent customer service provided by Aroma, who went above and beyond to assist customers and ensure their rental experience was positive. Customers have described Aroma as amazing, and the overall experience at this Hertz location as the best they have ever had.

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1. Fremont, California