Patelco Credit Union is a full-service, not-for-profit financial institution that offers the same convenient services and access as big banks, but with better rates, fewer fees, and personalized, attentive service. Serving communities across Northern California, including the Bay Area, Sacramento, and San Jose, Patelco has built a strong reputation with over 400,000 members managing more than $8 billion in assets, making it one of the largest credit unions in the nation. The credit union is committed to community involvement through volunteering, donations, and events. Members appreciate the helpful and friendly staff, especially the branch managers and specialists. The branch managers are known for their customer service and willingness to assist with banking issues, often jumping in to help members with their financial needs. Staff members like Karmela are highly praised for their positive attitude, patience, and extensive knowledge. Members have expressed trust and gratitude for her guidance, highlighting her as an asset to Patelco. She is described as kind, compassionate, and thorough, making new members feel welcomed and well taken care of, especially those who are new to banking or learning about finances. Despite busy hours, the branches strive to have multiple tellers available, ensuring efficient service. The overall atmosphere is welcoming and friendly, even during busy times. Patelco's commitment to personalized service, community engagement, and member satisfaction has earned strong loyalty and trust from its members, making it a reliable choice for financial services in Northern California.
Nice credit union. I’ve been with them for a decade now, has always been solid “bank” for me. I like that that there are coffee and tea available for visitors :)
January 2026
I am long time Member Of Patelco , I am doing my Auto loan with Madhuri Joshi is Best what she does she explained everything thoroughly she is very sincere Thank You Madhuri !!
October 2025
I had a wonderful experience with Jamese Black. She was very kind, helpful, and very considerate. She took the time to listen and made sure everything was handled smoothly. It’s always a pleasure meeting someone who is so capable.
