PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. The staff is generally professional and helpful, though some customers find the facility to be unclean and disorganized. PetSmart offers a good selection of pet supplies and accessories, with one customer finding a "gorgeous purple collar" and buying the last two. The dog grooming service is appreciated, though it has become more expensive. Customers value the immediate notification when their pet is ready for pickup. While some customers are satisfied with the store's selection and staff, others prefer the service and assistance provided by competitors like Pet Food Express.
Petsnart Hotel in Fremont. Jaqi loved it there. The associates are amazing with her
June 2025
Staff is friendly, but facilities are dirty and not maintained. Animals are not always in clean enclosures.
May 2025
I'm not very happy with other customers. They just walk in and don't bother to see if there might be another dog there. Some dogs don't do well with others.
