Public Storage in Fremont offers free reservations with no commitment and an online eRental option to move in directly. The location is praised for its nearly 50 years of personal attention. Multiple reviews highlight staff who are friendly, helpful, patient, professional, and efficient, providing excellent and outstanding customer service. Specific commendations include staff patiently assisting non-English speakers and customers with disabilities, as well as expertly resolving billing issues, helping to keep rates down, and explaining transfer options. Customers express high appreciation, with some choosing this location over closer facilities due to the exceptional service and care received.
Dale is the best. Very professional and always helpful.
August 2025
The employee was super and helpful. But a few months later I get this note mailed to me that my rent will $93 a month. So my rent went from $68 to $93,the notice was sent out 2 week or less before the first August. That is a steep jump I think. I also am getting charged for a returned check, I DONT USE CHECKS!!!!
June 2025
Because I can't speak English, the staff patiently explained the rental process to me and helped me complete it. Thank you very much, good review
