Always very good with floor support staff, no issues, some time cash registers make errors. Sometime during returns cashiers dont trust customers, they look at it suspicious and show disrespect, even for few $$
October 2023
Always a great experience every time I come to this store. However, it does have a pretty small selection compared to other REI locations.
August 2023
Poor bike services for e-bikes especially with engine errors. Avoid buying e-bikes from this shop or online at all cost due to lack of e-bike repair services!